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| This report was written and produced by the Comprehensive Adult Student Assessment System (CASAS), San Diego, CA and ACT, Iowa City, IA. This publication is not copyrighted and may be reproduced. This document may be downloaded from the National Institute for Literacy's (NIFL) Website located at <http://www.nifl.gov>. Proper credit for citation purposes should be given in accordance with accepted publishing standards. |
Executive Summary
Extending
the Ladder:
From CASAS to Work Keys
Assessments
1997
| Table of Contents |
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CASAS and the Workforce Learning Systems
ACT and Work Keys Extension Ladder: Workforce Learning Systems/Work Keys Methodology Research Results Conclusions- For Those Using the Workforce
Learning Systems
For Those Using Work Keys
For Those Using Neither the Workforce Learning Systems Nor Work Keys
For Those Seeking a Comprehensive Assessment System
List of Tables
- Table 1 - CASAS Basic Skills Levels
Table 2 - Work Keys Reading for Information
Table 3 - Work Keys Applied Mathematics
Table 4 - Expected CASAS Workforce Learning Systems Reading Levels as Indicated by ACT Work Keys Scores
Table 5 - Expected CASAS Workforce Learning Systems Mathematics Levels as Indicated by ACT Work Keys Scores
Table 6 - Expected ACT Work Keys Reading Levels as Indicated by CASAS Workforce Learning Systems Scores
Table 7 - Expected ACT Work Keys Mathematics Levels as Indicated by CASAS Workforce Learning Systems Scores
List of Figures
| Foreword |
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| May 30, 1997
Equipping today's workforce with competitive skills offers greater income security for the workforce and increased productivity for businesses. Two organizations, ACT and CASAS, have each developed a system to identify the skills learners and employees need to thrive in the workforce. These systems of skill assessment are related directly through job analysis activities enabling learners and employers to identify employees who will succeed on the job as well as identify the additional skill training needed to be productive on the job. These two systems will help employers, employees, learners and trainers to maintain our nation's competitive workforce edge among nations. Specifically, ACT and CASAS have researched how their systems can aid learners and employers by extending the ladder of preparation and assessment for youth and adult learners to the levels of skills today's employers need. Use of these two systems in tandem can begin training at the skill level of the individual and continue that training to the levels business require. ACT and CASAS have demonstrated how this ladder of skill development can be extended to benefit all. This report emphasizes the benefits of
such private venture as initiated by these two businesses: a venture offering
national economic growth by maintaining the competitive edge in the global
marketplace.
Robert T. Jones
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| Preface |
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| One of the most critical elements
in helping individuals prepare for the educational and workforce challenges
of the twenty-first century is a comprehensive assessment system that provides
accurate and reliable information about individuals' employability skills.
The CASAS Work Keys Study was undertaken by the Comprehensive Adult Student
Assessment System (CASAS) and ACT as a joint project to link their respective
workforce assessment systems. The goal was to form a comprehensive assessment
system that can be utilized by a variety of agencies, educational institutions,
business and industry, and workforce development centers.
This study brings together two large-scale assessment systems, each of which provides important information about people: the assessment component of CASAS' Workforce Learning Systems which is designed to measure basic literacy skills within an employment context, and the assessment component of the Work Keys system which is designed to assess employability skills. By analyzing data from CASAS' Workforce Learning Systems and Work Keys reading and mathematics assessments, CASAS and ACT researchers were able to investigate the relationship and provide linkages between the two assessment systems. Given the results of this study it is now possible to offer individuals, educators, and business and industry a comprehensive assessment system designed to support individuals' skill development from the most basic to highly advanced levels. This study addresses the assessment needs
of many target audiences including:
This landmark study answers an urgent need for linking two nationally recognized assessment systems: CASAS' Workforce Learning Systems and ACT's Work Keys. This study benefits the greater society by providing a comprehensive assessment system that will help individuals gain the necessary skills to function effectively in the twenty first century. |
| John Hartwig | Patricia Rickard | Joyce R. McLarty | Joel D. West |
| CASAS-Work Keys Project Director | CASAS Executive Director | Director, Work Keys Development | Former Executive Director ACT Center for Education and Work |
| Acknowledgements |
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| This study was completed through
the guidance, interest, and assistance of many individuals who devoted
their time, energy, expertise, enthusiasm, motivation, dedication, and
vision in all areas of the project. The administrative team expresses appreciation
to the individuals and groups who participated and assisted in making the
study a successful reality.
A special thank you is extended to the personnel in the participating states and data collection sites who assisted during the data collection phase of the project. Without their willingness to participate, the study could have not been completed. The authors especially wish to recognize the contributions of Andrew Hartman, Executive Director of the National Institute for Literacy (NIFL), for providing funding to reimburse the data collection site administrators and proctors. The adult students who participated in the study each received a pocket calculator or pocket dictionary. The CASAS team was led by Patricia Rickard who set direction and provided advice and guidance along the way. Terri Bergman served as lead CASAS writer, with Jane Eguez and Linda Taylor providing valuable input. Jane Eguez and Zoe Abrahams managed the data collection. Randy Ilas performed the data analysis. The Work Keys team was led initially by Joel West, who established the direction and guided the ACT Center for Education and Work (ACEW) staff, assisted by Joy McLarty who took responsibility for the team after West's retirement. Diane Walters and the ACT Operations staff worked with the data collection. Tim Vansickle of ACEW conducted the data analysis. Jacque McClure and Phil Bailey, also of ACEW, provided advice and assistance throughout the project. Michael Rasmusson of the ACT Publications Department provided the cover design for the reports. |
| John Hartwig | Patricia Rickard | Joyce R. McLarty | Joel D. West |
| CASAS-Work Keys Project Director | CASAS Executive Director | Director, Work Keys Development | Former Executive Director ACT Center for Education and Work |
| Executive Summary |
|
| Overview
Life-long learning is the watchword of the day. All across America people are increasingly aware that staying productive and competitive in the workplace requires staying current, and staying current requires continuous investments in skill development. No longer is this the concern only of those in the education and training sectors, employers and employees are reaching this conclusion as well. Extending the Ladder focuses on the nation's investments in skill development. It shows how assessment systems from two of our country's premier testing organizations -- the Comprehensive Adult Student Assessment System (CASAS) and ACT -- can be linked to guide individuals' education and training as they progress from basic literacy skills to the level of advanced skills required to succeed in an increasingly complex economy. CASAS' Workforce Learning Systems provides
high quality, valuable assessments of the basic skills needed in
the workplace. ACT's Work Keys system provides high quality, valuable assessments
of more advanced skills required for employees to be productive
in the workplace. Given these different levels, these two assessment systems
complement each other to form a comprehensive assessment system.
CASAS and the Workforce Learning Systems CASAS began developing its Workforce Learning Systems in the mid 1980s to promote workplace learning and workforce preparation. The tools included in the Workforce Learning Systems are designed for an employment context, targeting both those currently employed and those pursuing employment (the Employability Competency System series). Workforce Learning Systems is designed to assess and to meet the training needs of today's diverse workforce, including native and non-native English speakers. Over 12 years of continuing research and development have ensured the system is relevant to today's job and skill requirements.1 |
| 1 | For more information on CASAS, the Workforce Learning Systems, and the Employability Competency System, contact CASAS, 8910 Clairemont Mesa Boulevard, San Diego, CA 92123-1104; telephone (619)292-2900 or (800)225-1036; fax (619)292-2910; or visit the CASAS home page on the Internet at http://www.casas.org. |
Workforce Learning Systems tools include
four key components:
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A Workplace Analysis that identifies the basic skills and skill levels required by employees at a work site for continuous quality improvement. |
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Workplace Appraisals that determine individuals' actual skill levels, and provide pertinent information required for establishing training standards and goals. |
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An Instructional Materials Guide that helps trainers locate the most appropriate curricula for developing and delivering work site training. The guide correlates over 1,000 commercially available instructional textbooks, videos, and software programs to more than 300 competency statements (or learning objectives). |
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Standardized, including Performance-Based, Assessments that measure learners' progress and certify their skill attainment, evaluate program results, and provide a reporting system. |
| Employability
Competency System Appraisal
The Employability Competency System (ECS), a part of the Workforce Learning Systems, focuses on workplace skills, but places a heavier emphasis on skills for accessing the labor market than do other parts of the Workforce Learning Systems. The ECS includes appraisals and diagnostic tests to assess individuals' employability competencies and shape appropriate training strategies. ECS appraisals predict individuals' general reading and mathematics functional levels, while the more targeted Reading and Mathematics for Employability pre-tests provide the diagnostic information needed to design and deliver appropriate training. ECS pre-employment and work maturity checklists provide standardized forms for rating individuals' career awareness and ability to interview and fill out job applications. A reporting system provides useful information to learners and program staff. CASAS assessment instruments measure a wide range of skill levels, providing accurate assessments for individuals with special learning needs on up to those with high school completion level skills. CASAS assessments are scored from below 150 to above 250, and classified along a five-level scale ranging from Levels A through E. Clear and easily understood "competency descriptors" provide information detailing the skills of individuals scoring within each of the five levels. The scaled scores, score levels, and competency descriptors are contained in Table 1 . CASAS chose to use the ECS reading and mathematics appraisals, form 130, for this study because it assesses individuals' strengths and weaknesses in relation to the basic skills necessary to obtain and to retain a job. |
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| ACT
and Work Keys
ACT's Work Keys system was developed to remedy crucial basic skill deficiencies in the nation's current and future workforce. Work Keys helps employers identify skill levels required by their jobs, select qualified applicants, and communicate skill requirements to future employees and their instructors. Work Keys job profiling supports employers' use of Work Key scores for job selection by addressing Equal Employment Opportunity Commission (EEOC) content validation requirements. By linking required skill levels to hiring decisions, employers make their "admission standards" public. Work Keys also calculates occupational profiles-summaries of job profiles across different companies-which help guide students and educators to develop those skills and skill levels.2 Work Keys consists of four components: |
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Assessments that measure learners'
workplace skills,
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A job profiling system that determines
the skills required for competent performance in specific jobs,
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Instructional support that helps
instructors teach necessary skills, and
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A research and reporting system that provides timely and useful information to Work Keys participants. |
| Work
Keys Assessments
Work Keys currently supports the skill areas of Applied Mathematics, Listening, Writing, Reading for Information, Applied Technology, Locating Information, Teamwork, and Observation. For each skill area, a common skill scale provides the links between job profiling, assessments, and instructional support. The Work Keys assessments were developed under the guidance of panels comprised of educators and employers. The lowest level of a skill is identified as the simplest level for which a business or industry would be interested in administering an assessment for hiring purposes. Typically that level is well above "none" of the skill, and for this reason, that level has generally been given the name "Level 3." The highest skill level is identified as the most complex level at which an employee might be expected to function without specialized training. Once the top and bottom levels are described, the panel determines about how many levels can be distinguished from the bottom to the top of the scale, and these levels are named by counting up from the lowest (level 3, level 4, level 5, etc.). The skill levels for the reading and mathematics assessments are described in Tables 2 and 3. These measure examinees on a scale from 3 to 7.2 Work Keys used the Reading for Information and Applied Mathematics assessments for this study since, of the Work Keys skill areas, these tests are the most closely aligned to the two CASAS ECS appraisals used in this study. |
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Problems at Level 3 measure the examinee's skill in performing basic mathematical operations (addition, subtraction, multiplication, and division) and conversions from one form to another, using whole numbers, fractions, decimals, or percentages. Solutions to problems at Level 3 are straightforward, involving a single type of mathematical operation. For example, the examinee might be required to add several numbers or to calculate the correct change in a simple financial transaction. Problems at this level translate easily from a verbal setup to a mathematical equation. All the information needed to solve the problems is provided in logical order and no unrelated information is included. Problem setups may include units of measurement. However, with the exception of dollars and cents, these units function solely as labels and are not involved in actual calculations. |
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Problems at Level 4 measure the examinee's skill in performing one or two mathematical operations, such as addition, subtraction, or multiplication, on several positive or negative numbers. (Division of negative numbers is not covered until Level 5.) Problems may require adding commonly known fractions, decimals, or percentages (e.g., 1/2, .75, 25%), or adding three fractions that share a common denominator. At this level, the examinee is also required to calculate averages, simple ratios, proportions, and rates, using whole numbers and decimals. Problems at this level require the examinee to reorder verbal information before performing calculations. The examinee must read the entire problem carefully to determine which operation(s) to perform and in what order. For some problems, examinees must read a simple chart or graph to obtain the information needed to solve the problem. |
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Problems at Level 5 require the examinee to look up and calculate single-step conversions within English or non-English systems of measurement (e.g., converting from ounces to pounds or from centimeters to meters) or between systems of measurement (e.g., converting from centimeters to inches). These problems also require calculations using mixed units (e.g., hours and minutes). Problems at this level contain several steps of logic and calculation. The examinee must determine what information, calculations, and unit conversions are needed to find a solution. For example, the examinee might be asked to calculate perimeters and areas of basic shapes, to calculate percent discounts or markups, or to complete a balance sheet or order form. |
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Problems at Level 6 measure the examinee's skill in using negative numbers, fractions, ratios, percentages, and mixed numbers in calculations. For example, the examinee might be required to calculate multiple rates, to find areas of rectangles or circles and volumes of rectangular solids, or to solve problems that compare production rates and pricing schemes. The examinee might need to transpose a formula before calculating or to look up and use two formulas in conversions within a system of measurement. Level 6 problems may also involve identifying and correcting errors in calculations. Problems at Level 6 may require considerable translation from verbal form to mathematical expression. They generally require considerable set-up and involve multiple-step calculations or conversions. |
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Problems at Level 7 require multiple steps of logic and calculation. For example, the examinee may be required to convert between systems of measurement that involve fractions, mixed numbers, decimals, or percentages; to calculate multiple areas and volumes of spheres, cylinders, and cones; to set up and manipulate complex ratios and proportions; or to determine the better economic value of several alternatives. Problems may involve more than one unknown, nonlinear functions, and application of basic statistical concepts (e.g., error of measurement). The examinee may be required to locate errors in multiple-step calculations. At this level, problem content or format may be unusual, and the information presented may be incomplete or implicit, requiring the examinee to derive the information needed to solve the problem from the setup. |
| 2 | For more information on ACT and the Work Keys system, contact ACT, 2201 North Dodge Street, P.O. Box 168, Iowa City, Iowa 52243; telephone (800)workkey; fax (319)337-1725. |
| Extension
Ladder: Workforce Learning Systems/Work Keys
Both CASAS' Workforce Learning Systems and ACT's Work Keys system are highly effective, workforce focused assessment systems. Neither, however, is targeted broadly enough to assess the extensive range of skill levels existent in America's workforce. Separately, Workforce Learning Systems and the Work Keys system provide valuable information about individuals' basic skill levels. Together, they provide an "assessment continuum" that can be likened to an extension ladder, with the Workforce Learning Systems assessments forming the lower ladder rungs, and the Work Keys system assessments extending beyond the Workforce Learning Systems' highest skill levels and forming the higher ladder rungs (see Figure 1). There is a critical need for implementing a workforce focused assessment system that addresses the broad continuum of skill levels, from the "first rung of the ladder" (basic skills), up to the "top rungs of the ladder" (more advanced skills). The Extending the Ladder project began with an assumption that CASAS' Workforce Learning Systems, which uses assessments and instructional materials tailored to the current skill levels of learners, will help individuals at the lower levels of the skills continuum begin to acquire the skills needed for a particular job or occupation. Individuals at the upper levels of the skills continuum need higher level assessments. The Extending the Ladder project began with the assumption that Work Keys system assessments would be better at measuring the more advanced skills these individuals would have. The Extending the Ladder project
assumed that individuals in the middle of the skills continuum might be
well served by both assessment systems. Just as an extension ladder
needs a solid, overlapping section to ensure its stability and structural
integrity, the Workforce Learning Systems and Work Keys system would benefit
from an overlap in skills assessment, in the middle of the continuum, to
provide a smooth transition from one assessment system to the next. A strong
correlation over some middle skill range would provide a useful transition
from lower level basic skills to higher level, more advanced skills.
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| This study was designed to determine
whether the Workforce Learning Systems and Work Keys system assessments
can be linked to create an assessment scale extension ladder that
can support learners throughout the skills acquisition process. If the
two systems can be linked in this way, they will help learners begin their
studies at their current skill levels, and continue their studies until
they have acquired the skills needed for the jobs they are seeking. An
added benefit is that workforce and worksite training programs will clearly
see a solid link joining the Workforce Learning Systems and Work Keys system.
In order to help educators, trainers, employers,
and employees better assess the skills individuals need to succeed in the
workplace, ACT and CASAS established a plan to study the relationship between
two of their assessment systems -- ACT's Work Keys and CASAS' Workforce
Learning Systems -- to determine how the systems could be linked to support
individuals as they move up the employability skills ladder. The two organizations
have cooperated to better determine how linkages between the two systems
might establish a comprehensive continuum of assessment to better support
skills development.
The overarching goal of the Extending
the Ladder project was to provide educators, trainers, employers and
employees with a common language and articulated as sessments for communicating
about basic and advanced workplace skills and the standards for measuring
them. Specific objectives included:
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| Methodology
The Extending the Ladder project
team first conducted a content/cognitive review to verify the study's
assumptions, and then conducted an empirical study to address the
study's two research questions.
The project's content/cognitive review
verified the project's five assumptions. In order for the Workforce Learning
Systems and Work Keys system assessments to be linked, they need to measure
similar content (reading and mathematics), and they need to contain some
items measuring skills at comparable levels of difficulty (the area of
overlap on the extension ladder). The content/cognitive review found considerable
similarity in the content measured by the two systems, with both systems
relating as sessment items to "real-life" workforce tasks, as opposed to
academic tasks. The range of difficulty covered by the two systems' assessments
also differ, and the review found enough overlap to make a link, and enough
difference to make linking worthwhile.
Once the assumptions were verified, the project team designed and conducted an empirical study to address the project's two research questions. For the empirical study, adult learners were asked to take both ECS and Work Keys reading assessments, and/or both ECS and Work Keys mathematics assessments. Comparisons were then made, for each individual, between scores on the paired tests in order to determine the linkage between the ECS and Work Keys system assessments. Site Selection. Data were collected from 27 sites across eight states. States were selected for participation from across the country. Participating sites were selected from locations with workforce literacy programs, to ensure that individuals participating in the assessments would represent the adult population in workforce literacy programs. Participant Sampling Procedures. Sites were asked to randomly select 20 to 30 learners to participate in the study. To encourage participation, individuals were awarded dictionaries for taking the reading assessments and calculators for taking the mathematics assessments. Instrumentation. Individuals participating in the reading study took both the ECS form 130 reading appraisal and the Work Keys Reading for Information assessment. Those participating in the mathematics study took both the ECS form 130 mathematics appraisal and the Work Keys Applied Mathematics assessment. Data Collection. The study used scores from 494 individuals: 193 with only reading test scores, 163 with only mathematics test scores, and 138 with both reading and mathematics test scores. Delimitations.
The sampling method used for this study imposed some limitations on the
use of the study results.
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| Research
Results
The empirical study answered both of the
research questions, finding that:
The relationships between the CASAS Workforce Learning Systems and the ACT Work Keys system do offer the anticipated extension ladder effect. The CASAS Workforce Learning Systems scales extends below and differentiates more levels below the ACT Work Keys system level 3 in both skill areas. The ACT Work Keys system differentiates more levels at the upper end and extends above the CASAS Workforce Learning Systems scales. Therefore, the CASAS Workforce Learning Systems and ACT Work Keys system can be articulated, with their effectiveness for an individual dependent on the level at which that person enters an instructional program and on the intended use of the score. Although the relationship between the score scales for each skill area is strong enough to permit scores on one test to be estimated from scores on the other, scores on one test may not be directly substituted for scores on the other for the same skill area. |
| Interpreting
the Results
By articulating the Workforce Learning Systems and Work Keys system, it is possible to assess individuals upon entering an instructional program at whatever level they are currently functioning, and to provide assessment to support their eventual transitions into the workplace as they reach the skill levels required by employers. The next four tables (Tables 4 to 7) may be used to estimate what level a person with Workforce Learning Systems scores might achieve on the Work Keys assessments, and what level a person with Work Keys scores might achieve on the Workforce Learning Systems assessments. They have been designed to help practitioners use the study results to provide learners, employees, and others who have scores on one assessment with information about how they might score on the other. There are two tables for the reading assessments (Tables 4 and 6): one based on the CASAS Workforce Learning Systems scale (Table 4) and the other based on the ACT Work Keys scale (Table 6). There are also two similar tables for the mathematics assessments (Tables 5 and 7). All of the tables are to be read in the same way. Start by looking in the leftmost column for the score level that matches the score the person already has. Then, read across that row to find the chances in 100 (the probability) that the individual would have each of the different level scores on the other test for the same skill area. Table 4, for example, shows that if an individual has an ACT Work Keys reading score level 4, he or she has 2 chances in 100 of having a CASAS Workforce Learning Systems reading level of B, 44 chances in 100 of having a CASAS Workforce Learning Systems reading level of C, 47 chances in 100 of having a CASAS Workforce Learning Systems reading level of D, and 7 chances in 100 of having a CASAS Workforce Learning Systems level of E. That is, if this person were to take the Workforce Learning Systems reading test, he or she would probably score at the C or D level. These tables make it clear that a level
on either test is related to more than one level on the other. The information
presented in these four tables, along with other information about examinees,
can help educators, training specialists, and counselors make better instructional
decisions.
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Conclusions
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Recommendations
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| Potential
Uses
The information on linking CASAS' Workforce
Learning Systems and ACT's Work Keys has myriad uses for education and
training providers. Some of these uses are identified below. More detailed
information on these applications is contained in the full report.
For
Those Using the Workforce Learning Systems
For Those Using Neither the Workforce Learning Systems Nor Work Keys Selecting the most appropriate assessment
to use with an individual should depend first on the purpose of the assessment.
If, for example, the purpose is to compare the individual's score with
a standard based on a Work Keys job profile, a Work Keys assessment is
required. If, on the other hand, the purpose of the assessment is to provide
the individual with appropriate instruction based on the CASAS Instructional
Materials Guide, a Workforce Learning Systems assessment is required.
For Those Seeking a Comprehensive Assessment System The results of this study can benefit the
assessment efforts of education and training programs at state and local
levels. Together, the Workforce Learning Systems and Work Keys system assess
the broad range of skills programs are likely to encounter. By using these
two systems in tandem, states and localities can operate a comprehensive,
articulated assessment system, rather than a potpourri of unrelated assessment
tests.
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| 3 | Three-fourths of the United States' welfare recipients scored at or below level 2 on the National Adult Literacy Survey (NALS) test (Barton and Jenkins, 1995, p. 3). |
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