[NIFL-AALPD:1231] Online PD

From: Dlhargrove@aol.com
Date: Mon Mar 29 2004 - 11:21:04 EST


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Subject: [NIFL-AALPD:1231] Online PD
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Hi everyone,

Florida first became involved in alternative ways of delivering PD about 4 
years ago, when we were in the middle of a budget crisis in adult education. 
Travel budgets were cut considerably, so not many practitioners were able to 
attend regional or statewide workshops. We needed to come up with an alternative 
way of assisting our colleagues in receiving Inservice Points. This was about 
the same time that web-based training was beginning to emerge. Through the 
efforts of one of our Practitioners' Task Force committees, the first of many 
online web-based trainings was developed.

When we decided to develop our first course, there were a number of things we 
looked at:

1. What was the most pressing need for PD?
2. What did the State require be included in order to get this online PD 
course approved for Inservice Points?
3. Do we need to track the individuals progress? If so, is there a way of 
tracking without buying an expensive Learning Management System (like Blackboard, 
WebCT?)
4. How will we measure the success of the course?

Adult education programs survive because students remain in the program and 
complete their goals. If there aren't any students in the programs, there's no 
program... we all know that story. To that end, we developed our first wbt 
called,"Improving Retention in Adult Education programs." It was a 5 hour 
training, developed using Macromedia Dreamweaver. 

After much discussion, it was determined that we could track participant 
progress through online activities that were submitted throughout the training as 
opposed to using a learning management system (too costly for us.) Each 
training contained a number of modules. Within each module, participants were asked 
to complete activities. These activities were electronically submitted to a 
Program Specialist at our Dept. of Education, who kept a log on all activities. 
When the activities were completed, and the post test and evaluation 
submitted, the Program Specialist would send the inservice certificate to the 
participant. 

Not all activities were submitted, however. In many cases, participants were 
asked to post their ideas or suggestions regarding an issue they just read. 
Bulletin Boards were created using WebBoard and participants shared their 
experiences via the boards. This has proven to be a great way to share information.

We had only one problem.... we weren't RETAINING participants in our 
Retention Web-Based Training! Sure, we had loads of educators logging on, even from 
out of state. But for some reason, they weren't finishing the material. After a 
lengthy process of emailing and calling those who did not complete, we 
realized that our primary purpose for developing this online learning was NOT the 
only reason people signed up. For many, they didn't need inservice points.. they 
were just there to get the information and resources and then they left! 
Measuring the success of our course took on a whole new meaning. In our newer 
trainings, we've now included a section that asks, "Why are you here?" with options 
like, "To receive Inservice Points" to "Just gathering information."

We also realized that, although online learning was perfect for delivering 
instruction, there's no substitute for face-to-face and other personal forms of 
communicating.  Two years ago, when the term, "Blended Learning" came to 
fruition, we decided to try pairing one of our web-based training courses with a 
traditional workshop. Participants who signed up were sent to the web to 
complete some prework and then met for a day of training. This process seemed to work 
very well. The only problem was with the travel cuts as discussed earlier. We 
had to find another way of bringing in the human factor.

With that said, we created a position last year through the Florida TechNet 
grant called, "online facilitator." We moved the adminstrative function from 
the Dept. of Education to our new facilitator who not only keeps track of all 
participants, but also emails welcome letters. Our online facilitator looks at 
what participants are submitting and responds via email or phone to questions 
or comments. This process has just started this January, so we haven't been 
able to really determine its impact.. but it appears to be positive. We are also 
experimenting with a LMS on a select few WBT's through another contact, and 
are anxious to see the results of that as well.

Hope this basic overview has been helpful to anyone who might be considering 
developing their first web-based training for PD. It's always nice to be able 
to see how others have evolved through this process.

Debra

Debra L. Hargrove, Ed.D.
Technology Coordinator
Florida TechNet
http://www.floridatechnet.org

6025 Audubon Manor Blvd.
Lithia, Fl 33547
P ~ 813.657.0789
F ~ 813.657.0970



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