[NIFL-AALPD:1290] RE: Getting Participants Feedback

From: Mary Russell (russell@literacy.upenn.edu)
Date: Wed Mar 31 2004 - 15:54:52 EST


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From: Mary Russell <russell@literacy.upenn.edu>
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Subject: [NIFL-AALPD:1290] RE: Getting Participants Feedback 
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I'd like to second David's mini-survey idea. We have had considerable success using the "instant survey." We took the information and fed it into a spreadsheet. That way you can see where eveyone is on various issues/topics. 
Blackboard has a survey tool that looks good (it will collate results, too), that I am going to try with my classes this summer.
 



On Wednesday, March 31, 2004 3:03 PM, Jane Mencer <jmencer@famlit.org> wrote:
>What a great idea, David.  I've also seen online polls used effectively for
>a similar purpose.  I have experienced online facilitators during
>synchronous sessions (I think that we were using NewMeeting) who, after
>introducing and covering a learning point, using a poll feature of the
>software posed a one-question multiple-choice question which we, as
>learners, all answered. Based on the percentage of learners who answered
>correctly, the facilitator would know whether what he had presented was
>understood.
>
>Jane
>
>
>-----Original Message-----
>From: nifl-aalpd@nifl.gov [mailto:nifl-aalpd@nifl.gov] On Behalf Of David
>Rosen
>Sent: Wednesday, March 31, 2004 1:53 PM
>To: Multiple recipients of list
>Subject: [NIFL-AALPD:1280] Getting Participants Feedback 
>
>
>Heide and others,
>
>The problem for a presenter of getting feedback (information from the 
>audience which allows you to know whether you are hitting the mark or 
>not) is, as Heide pointed out, not limited to the online medium.  I 
>have been a speaker and performer (in a musical group, outdoors, at the 
>Hatch Shell on the Esplanade in Boston) where the audience was seated 
>so far away, and sitting in the dark,  that I could not get tell if 
>they were awake or even there.  It usually isn't as big a problem 
>face-to-face as it can be online. But it can be a big problem 
>face-to-face, and  I have talked with online PD course facilitators who 
>say they get more feedback, much deeper and more personal feedback, 
>from students online than in face-to-face classes.
>
>Recently I gave a keynote address to several hundred people at a 
>conference.  It was in a university chapel auditorium:  very beautiful 
>but also quite formal.  I was on a stage behind a podium, very removed 
>from those I wanted to dialogue with.  And I didn't have as much time 
>as I needed.   I anticipated this problem and came prepared with 
>hundreds of mini-questionnaires on purple slips of paper.  These were 
>passed out for me at the beginning, and people were asked to list 5 top 
>trends in our society and 5 top trends in adult literacy from their 
>perspective.  They passed these (purple) slips to the end of the row 
>where I had asked that they be tabulated. (Yellow) row tabulations were 
>passed up to a gracious graduate student who had agreed to tabulate the 
>yellow tabulations while I presented. When he was done I was given the 
>feedback, and I read the results back to those assembled.  Then we had 
>a short discussion about what they and I saw as trends. (There was, of 
>course, some overlap.)  This worked for me as a presenter, giving me 
>useful feedback for our discussion.  And I think it worked for those in 
>the audience in several ways: 1) it helped them focus on the topic - - 
>trends in adult literacy - - by thinking about it from their 
>perspective first, then listening to mine in the context of what they 
>had been thinking about:  how does this guy reinforce my thinking or 
>challenge it? 2) it gave them something to do while latecomers were 
>straggling in; and 3) it was amazing to all of us that we could get 
>nearly 100% participation in a large group and get it boiled down so 
>quickly.  Maybe some of you also do this in your face-to-face staff 
>development classes and workshops.
>
>So, what's the online distance learning equivalent of the face-to-face 
>mini-survey?
>
>One thing I am planning to try, using Blackboard, is asking online 
>participants to do a short survey.  I will ask them to rate each of the 
>course objectives in terms of their expertise -- from "don't know 
>anything about this" to "am an expert at this."  Then I will post the 
>(automatically tabulated) results so everyone can see where the class 
>is on each objective -- not individuals, but the group.  This gives us 
>all an idea of what we may need to spend more time on, and what's 
>pretty much in everybody's grasp already.
>
>I am looking for other ideas like this that are quick and easy ways for 
>online participants to give facilitators feedback.. Have you seen or 
>tried something that will give the online facilitator this kind of 
>feedback and also possibly the participants, too?
>
>David J. Rosen
>djrosen@comcast.net
>
>
>On Wednesday, March 31, 2004, at 12:59 PM, Heide Wrigley wrote:
>
>>
>> Hi, Jackie and thanks for encouraging all of us to share our 
>> experience with on-line conferences and e-learning.
>>
>>  I'd like to offer a few thoughts on my own experience and would love
>> to
>> hear from others. I've given several distance learning workshops 
>> through
>> a state-wide system in Texas (thank you Stan Ashlock and Texas State
>> University at San Marcos). I've also lead an on-line conference lasting
>> several weeks on Youth Literacy through Literacy, B.C. in Canada (we'll
>> do another one in the summer). And, I've been a "guest speaker" for a
>> couple of on-line discussions on special topics, such as ESL 
>> assessment,
>> on these here list serves.
>>
>> Yet I fret and worry ....
>>
>> I used to teach large ESL/EFL classes and enjoy doing PD workshops but 
>> found the distance part a bit challenging and somewhat intimidating. 
>> Talking into a TV camera in a studio means not being able to see the 
>> faces and gauge the reactions of the audience. So my usual shtick, 
>> including some killer lines that I borrowed (ok stole) from Janet 
>> Isserlis, didn't seem appropriate for the electronic medium. (If you 
>> tell a joke and you can't tell if anyone is laughing, is it still a
>> joke?)
>>
>> Not being able to see people's faces made me wonder if I was hitting
>> the
>> right notes - did I sound too glib or too arrogant? Did I sound too
>> sarcastic or too irreverent vis a vis our funders? It's easy to throw
>> off a line that could be considered mildly amusing at the time you are
>> typing it but may appear offensive once it appears on the world wide
>> web- so the medium can be a bit constraining.
>>
>> QUESTION:  What have been the experiences of others in that respect? 
>> Have you been turned off on these conferences because of tone (because 
>> the facilitator or guest speaker was either way too earnest or didn't 
>> seem to take things seriously enough?) Or perhaps (s)he was just a tad 
>> too preachy?
>>
>> When doing on-line conferences, I love hearing about the ideas of
>> others
>> who share strategies and resources.  But I keep worrying about the ones
>> who had signed on but don't talk or who only say something once and 
>> then
>> disappeare from the discussion. Were they bored? Overwhelmed with work
>> and kids and contemplating the future of the world? Or perhaps they
>> ditched us for some other more entertaining conference somewhere else.
>> May-be we raise expectations with our advertisements and folks end up
>> feeling under whelmed because they had been expecting more?
>>
>> When working face to face, I generally work very hard to keep everyone 
>> involved, so I wonder if there is some trick I'm missing if only 30% 
>> of the official group participates. What's your take on these things?
>>
>> One more question, if there are some problems with the technology 
>> initially, do most people just leave in disgust never to return or do 
>> they work it through and are then quiet for other reasons?
>>
>> Cheers
>>
>> Heide Wrigley
>> (somewhere over the North Pole as I write this)
>>
>>
>>
>>
>>
>> ********************************************
>>
>
>
>



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