[NIFL-ASSESSMENT:487] RE: assessing soft skills

From: Eileen Eckert (eileeneckert@hotmail.com)
Date: Thu Apr 08 2004 - 14:31:08 EDT


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From: "Eileen Eckert" <eileeneckert@hotmail.com>
To: Multiple recipients of list <nifl-assessment@literacy.nifl.gov>
Subject: [NIFL-ASSESSMENT:487] RE: assessing soft skills
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I mentioned this in response to a question or comment from Nick, so maybe 
it's overkill to bring it up again, but I'm working with faculty at my small 
business college to develop outcomes assessment rubrics that address "soft 
skills." A big part of teaching and assessing such skills is making the 
indicators explicit and involving students in assessing performance on an 
ongoing basis, not just on tests or performance tasks that are separate from 
everyday behavior.

I think some people think this is very behaviorally-oriented, trying to 
condition an unthinking, Pavlovian response by creating these mechanistic 
checklists of "desirable behaviors," rewarding "good" and punishing (or 
otherwise handing down "consequences") for "bad" behaviors. Unfortunately 
they're probably justified in their suspicions a lot of the time. But I 
don't think that has to be the case at all; to me, these indicators and 
rubrics are meant to demystify what are often unspoken expectations about 
behaviors that are culturally driven. We can't force behavior, much less the 
attitudes behind it. We can bring to light the unspoken expectations, 
examine them, and choose when to conform, and sometimes when to resist or 
organize for change. It takes constant self-reflection to keep from crossing 
the line to uncritically expecting conformity, but even with occasional 
failures I think it's worthwhile to try.

On another note, Keng, do you think employers really want employees with 
critical thinking skills?

Eileen


From: "Keng Cher" <kengcher@hotmail.com>
Reply-To: nifl-assessment@nifl.gov
To: Multiple recipients of list <nifl-assessment@literacy.nifl.gov>
Subject: [NIFL-ASSESSMENT:470] RE: 400+!
Date: Tue, 6 Apr 2004 20:33:42 -0400 (EDT)

Dear all,

I'm interested in finding out what assessment tools are there in the market
to test adult learners/workers' competencies in employability skills such as
critical thinking, basic IT skills, etc. I've looked on the web and found
some such as CASAS, ACT's workkeys, etc.

Anyone has any comments/reviews on how each of these are effective or have
recommendations as to other better tools around??

Keng Cher

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