[NIFL-ASSESSMENT:819] Re: guidance in developing job-related

From: Kevin O'Connor (koconnor@framingham.k12.ma.us)
Date: Tue Dec 14 2004 - 18:19:22 EST


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From: "Kevin O'Connor" <koconnor@framingham.k12.ma.us>
To: Multiple recipients of list <nifl-assessment@literacy.nifl.gov>
Subject: [NIFL-ASSESSMENT:819] Re: guidance in developing job-related
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Hi April-

	This is a great question.  So often we turn to computers to help us solve our problems, taking for granted that using a computer relies on skills that are far from universal.  When the TOEFL switched to a computer-adaptive test I felt like I was the only one who noticed that they were comparing apples and oranges- a lone voice crying in the wilderness.
	Suddenly students were required to write and essay on the computer instead of on paper, and they could no longer look back at questions once they had passed.  Working in a second language is enough of a barrier to higher ed- forcing people to wait for computer literacy on TOP of that was seen by many learners as yet another hurdle. I don't think we can assume literacy.  
	One thing I have realized in working with the BEST Plus is how much Tech Support the TESTERS need- starting up a computer, opening a file, loading a CD, using a touch pad, even plugging it in.  These are teachers; they are people who have graduated college, people with email accounts.  We really need to be careful not to presume too much computer ability.  Just because it seems like second nature to me, using a computer relies on a whole new set of reading, writing and cognitive skills compared to pencil and paper testing.

	Thanks for asking!

Kevin O'Connor
Assessment Specialist
Framingham Adult ESL PLUS
508-626-4282

-----Original Message-----
From: nifl-assessment@nifl.gov [mailto:nifl-assessment@nifl.gov]On
Behalf Of April L. Zenisky
Sent: Tuesday, December 14, 2004 2:04 PM
To: Multiple recipients of list
Subject: [NIFL-ASSESSMENT:815] Re: guidance in developing job-related



Hi, all,
To follow up with Marie's reposting, this was a question that was especially interesting to me as my 
own research interests as a test developer involve alternate item types (not multiple-choice) that 
are computer based.  Specifically, I am interested in uses of innovative or novel types that are 
highly engaging to the test-taker but still auto-scored.  In many cases, there might be one correct 
answer, but the questions might be written to allow for more than one right (or wrong) answer.

For example, the different item formats for use in computerized testing allow you to incoporate 
different actions such as clicking, drag-and-drop, scrolling, and typing.  The drag-and-drop option 
is nice because people can rearrange onscreen items in different ways given the frame of the 
question (for example, put things in some order (numerical, alphabetical, chronological, etc.)) and 
it lets them visualize the groupings they are creating.

So, here in Massachusetts my colleagues at the Center for Educational Assessment and I are working 
with the Massachusetts DoE and practitioners in the state to develop new, computerized assessments 
that are directly based on the Massachusetts curriculum.  The MA assessments will be different from 
the computerized BEST Plus in that the student willl enter answers directly into the computer, which 
is different from the BEST Plus' approach (which works well for that domain being tested -- a test 
administrator scores a student's spoken answers on a few dimensions and enters those into the 
computer).

One thing I'm interested in learning more about myself about is people's experiences with adult 
learners and computerized testing.  Some work I'm involved in now is finding out about adult 
learners' familiarity with computerized response actions (clicking, drag-and-drop, scrolling, and 
typing).  Does anyone out there have any experience with or thoughts about using computer technology 
for testing with adults that they'd be interested in sharing with the list?  More broadly, for 
practitioners, what do you find that your students can do with respect to using a computer and what 
skills do you see them needing assistance with?  What might you consider to be the important 
navigational and other features of computerized activities/assessments?

I'm looking forward to hearing from you!
--april



***********************************************
April L. Zenisky, Ed.D.
Director of Computer-Based Testing Initiatives
Center for Educational Assessment
University of Massachusetts Amherst
Amherst, MA 01003
413.577.2180
azenisky@educ.umass.edu









----- Original Message ----- 
From: "Marie Cora" <marie.cora@hotspurpartners.com>
To: "Multiple recipients of list" <nifl-assessment@literacy.nifl.gov>
Sent: Tuesday, December 14, 2004 12:50 PM
Subject: [NIFL-ASSESSMENT:814] guidance in developing job-related assessments for critical thinking


> Hi everyone,
>
> I am re-posting Julie's question from October 14 because it is relevant
> to the discussion this week, and I don't think she ever received much in
> reply.  Julie - have you made progress on this project to date?  Perhaps
> April, and others who wish to, can comment on some of your questions.
> marie
>
>
>
> I am working with large organization to develop assessments for managers
> in
> training.  They want the questions to focus on measuring whether or not
> a
> management trainee can think critically and problem solve. The questions
> will focus
> on IMPACT and INDICATIONS of daily company procedures.
>
> The types of questions need to assess if the trainee understands the
> impact
> of a particular procedure on the productivity, bottom-line, etc. for the
>
> business.  We also want to assess whether or not the trainees can
> identify the
> indicators that something is, or is not, going (or set up) according to
> procedures.
>
> For example, does the trainee understand the IMPACT if department
> materials
> are unorganized and/or dirty?  That the mailbag has gone unopened?  Can
> s/he
> identify the INDICATORS that something is not running according to
> procedure, is
> out of place or that an employee is not performing their job
> requirements?
>
> This assessment needs to written in standardized format (i.e., multiple
> choice, true false, some fill in the blank and a few short answers).
>
> I've created many assessments for basic skills, so have an understanding
> of
> assessment development. However, I can see that testing intangible
> problem
> solving skills, will require a different approach. (By the way, the
> precise
> training modules have not been developed.)
>
> I am working with the company to identify the proficiencies, but would
> very
> much appreciate samples of how to phrase the questions so that they will
>
> accurately measure the proficiencies in the above mentioned format.
>
> Does anyone have samples or guidelines I might use?
>
> Thanks for your input.
>
> Julie Baker
>
>
>
>
> 



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