Literacy/Internet Study (You Could Win $25)

From: David J Rosen (DJRosen@world.std.com)
Date: Mon Nov 06 1995 - 16:26:23 EST


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Date: Mon, 6 Nov 1995 21:27:23 +0001 (EST)
From: David J Rosen <DJRosen@world.std.com>
Subject: Literacy/Internet Study (You Could Win $25) 
To: NIFL-WORKPLACE@literacy.nifl.gov
Cc: NUMERACY@world.std.com, NIFL-ESL@literacy.nifl.gov, NIFL-FAMILY@literacy.nifl.gov, NIFL-ALLD@literacy.nifl.gov
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Dear Adult Literacy Colleague,

I am doing a study on how adult literacy practitioners
use the Internet.  I would appreciate your completing 
the questionnaire below;  if you do, you could be one 
of three people chosen at random to receive $25 for your 
efforts.  (If your returned questionnaire is selected, 
I will contact you in December for your mailing address.)

The questionnaire is being posted on several adult 
literacy-related listservs, and is an important way 
that I can learn about your experience using the 
Internet.  Please return your completed questionnaire 
by November 20th.

Many thanks,

David J. Rosen
<DJRosen@world.std.com>
===================================================

On-line Questionnaire for Adult Literacy/Basic 
Education/ESOL Practitioners Who Use the Internet

Purpose:

This questionnaire is part of a National Institute for 
Literacy fellowship research project to determine what 
successes and difficulties adult literacy practitioners have 
had in using the Internet.  Your experience, reflected in 
your responses to this questionnaire, will be a very 
important part of this research.  Please complete the 
questionnaire by November 20th and e-mail it to: 

<DJRosen@world.std.com> 

or mail it to: 

David Rosen, 
7 Newsome Park 
Jamaica Plain, MA 
02130-4024

If you would like a copy of the 
survey results place an "x" here: _____ 

-----------------------------------------------------------
General Directions:

It should take 15 to 30 minutes to complete the 
questionnaire.  Although most of the questions simply 
ask you to choose among possible answers, some also 
require typing (or hand-writing if you download, print, 
and mail the questionnaire.)

Please indicate your chosen answer(s) by putting an "x" 
on the line after the item choice(s) or by typing your
answer(s) -- IN CAPS -- or hand writing them if you
will be mailing this back.
-----------------------------------------------------------
Background Information 

(Choose one, place an "x" on the line.)

1.  Gender		

			Male 	    _____
			Female 	    _____

2.  Age		

			18-25	    _____
			26-35	    _____
			36-45	    _____
			46-55	    _____
		        56 or older _____

3.  Your primary work	
			
	Teaching		_____
	Administration		_____
	Staff Development	_____
	Research		_____

	Other: (Please type IN CAPS)


4.  Where you usually log on to the Internet from:

	Work			_____
	Home			_____

    which is located in:

	a rural area		_____
	an urban area		_____
	a suburban area		_____

5.  Please type in your daytime telephone number:  

	________  ________________
	area code   number		


Internet Use 

1.  What Internet features do you use?

    (Please indicate with an "x" what Internet features 
    you use, add any others, and then assign a priority 
    to each use (#1 is your highest priority, and
    priority could mean importance to you as well as
    how much time you spend using this feature.)

	e-mail 				_____

	listservs (electronic lists) 	_____

	newsgroups			_____

	file transfer protocol		_____

	world wide web  		_____

	gopher				_____
	
	uploading/downloading files	_____
					
	Other(s):	
	(CAPS or handwriting, use as much space as needed)
					




	(If you have not numbered these in order of 
	priority, please do so before going on.)

2.  How do you use the Internet?

     (Please put "X"s and/or describe how you use the
     Internet for activities related to adult education.  Add
     any other activities which may not be listed, and put
     them in order of priority (considering importance to
     you, and the amount of time you spend in that
     activity).

	a)  using listservs or message 
	     forums/newsgroups to get and share
 	     information about practice or policy _____

	b)  e-mail exchanges with colleagues	  _____
	
	c)  searching databases for information	  _____

	d)  work on projects with colleagues, such 
	     as writing articles or proposals or 
	     planning meetings or conferences  	  _____

	e)  helping students do electronic 
	    pen-pal-ing, or join message forums   _____
	
	f)  looking for paid or volunteer 
	    work opportunities			  _____

	g)  research, e.g. by searching 
	    databases or on-line documents	  _____

	h) reading on-line magazines or journals  _____

	i)  reviewing teacher-made curricula 
	    or lesson plans			  _____

	j)  searching on-line news databases 
	    (e.g. UP, AP,  Reuters, etc.) for 
	    adult education-related information	  _____

	Other(s) (CAPS/handwriting/space as needed)





	(If you have not ordered these by 
	 priority please do so before going on.)


3.  When did you first log on to the Internet? 
    (Choose one and place an "x" on the line after your choice.)

	A)  Within the last 6 months		_____

	B)  Within the last year		_____

	C)  Within the last two years		_____

	D)  More than two years ago		_____

4.  Think back to the time when you were first using the 
    Internet.  What difficulties did you encounter? 

	(Place an "x" after all that applied to you. Add any
        difficulties you may have experienced that are not
        listed, and then number them in priority of difficulty.   
	The most difficult  problem you had is "1," next   
	is "2" and so on.)

	a) cost of hardware or software		_____

	b) problems in purchasing 
	   hardware or software			_____

	c) access to a telephone line		_____

	d) getting an Internet account		_____

	e) cost of the Internet account		_____

	f) difficulty accessing the server
	   where your account was located,
	   (i.e. often finding it busy)		_____

	g) learning to use the hardware 	_____

	h) learning  to use the software	_____

	i) learning to use the internet 
	   account commands (e.g. UNIX 
	   commands)				_____

	j) learning to use various 
	   Internet features

		1) e-mail			_____

		2) listservs (electronic lists)	_____

		3) file transfer protocol(ftp)	_____

		4) gopher			_____

		5) the World Wide Web		_____

		6) uploading/downloading 
		   files			_____

		7) searching databases		_____
		
	k) finding good listservs, 
	   web sites, gophers, moos, etc.	_____

	l) finding the time required 
	   to learn the above			_____

	Other difficulties:  
	(Please describe here IN CAPS or handwriting 
	and include them as you consider priorities.  
	Use as much space as you need.)	





	(If you haven't numbered these in order of
	difficulty, please do so before going on.)

5.  What training or supports helped you to overcome
    these difficulties? 

     (Place an "x" on the line after any that you used, add
     any others, then put the most helpful in order of
     priority.  The most helpful to you is #1......)
   

	a)  training workshop(s)			_____

	b)  course(s)					_____

	c)  a friend or colleague who you		
	    could ask for help				_____

	d)  a "techno-buddy" assigned to help
	    you by telephone or in-person		_____

	e)  colleagues who were struggling
	    to learn the Internet together to 
	    whom you could go for support		_____

	f)  technical assistance by telephone		_____

	g)  on-line technical assistance 
	    in real time				_____

	h)  on-line technical assistance 
	    by e-mail or message forum			_____

	i)  manuals, guides, or other printed 
            instruction or "how-to's"			_____

	j)  hands-on experience (trial and error)       _____

	k)  multiple supports (which ones?) 		_____
	

	Others:  (CAPS/handwriting, and use as much
                  space as needed.)





	(If you haven't numbered these in order of 
	 helpfulness please do so before going on.)

6.  Reflecting on your experience, what do you think
    would have been the best way(s) to provide you
    with the support you needed? 
    
    (CAPS /handwriting/space as needed)





7. If you were designing a support system for adult
   literacy practitioners who were newcomers to the
   Internet, what elements would you want
   to be sure were included? 
   
   (CAPS/handwriting/space as needed)






8.  As an adult educator, what resources on the Internet 
    have you found especially useful (e.g. which 
    listservs, gopher sites, web sites, moos, etc.? )  
    If you can, please list the internet addresses 
    of each of these in upper and lower case.  
    Use as much space as you need.



9.  What resources/sites/features would you like to see 
    developed which you think would be useful to you and 
    other adult education practitioners and students? 
    (CAPS/handwriting/space as needed)




10. Since you first began using the Internet, has the 
    overall amount of time you spend using it:

	Increased?			_____

	Decreased?			_____

	Stayed about the same?		_____ 

Other comments (including comments about the questionnaire):




 








===================================================
Thank you very much for your help.  Please 
E-mail your response to: <DJRosen@world.std.com> 

or mail it to: 

David Rosen, 7 Newsome Park, Jamaica Plain, MA 02130



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