[NIFL-FAMILY:491] how to reply to an individual

From: Nancy Sledd (nsledd@famlit.org)
Date: Tue Dec 11 2001 - 09:39:53 EST


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From: "Nancy Sledd" <nsledd@famlit.org>
To: Multiple recipients of list <nifl-family@literacy.nifl.gov>
Subject: [NIFL-FAMILY:491] how to reply to an individual
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Varshna gave an excellent instruction (see her message below.)  Others have
written me with similar ideas on how to respond to just one person and not
the whole list.  So, I hope these ideas (see more below) help.  If any of
you are unclear how to respond to an individual, feel free to write me
individually at nsledd@famlit.org  To do that, you must start a new message
(do not hit "reply" to this message) and type my e-mail address in there.
You can cut my e-mail address out of this message and paste it in the "to"
slot on your new message.

Here is a great idea from another subscriber:
As a moderator of a different list, I know how trying it can be at times to
get people to use the listserv correctly. Inadvertently sending a message
intended for only one person to the entire list is an easy mistake to make
and those mistakes happen sometimes. But what I've found with the list that
I moderate is that most of the time it happens because the person doesn't
know how to do it correctly. Some folks are just not very sophisticated
computer users. They don't seem to realize that using the reply button will
send their message to the entire list. I used to do what you are doing and
tell folks not to send messages to the list that are intended for only one
person. Seemed clear enough to me. Then I realized that I needed to tell
them more than that -- I needed to tell them specifically what to do it. I
needed to tell them to not hit the reply button and to copy and paste the
sender's address in the "To" box. I also tell them where to find the
sender's address to copy and paste.

And yet another subscriber says this:
I think the problem may arise because the messages from NIFL, as they appear
in my Outlook Express window, appear to come directly from the original
sender, rather than from the list.  That is to say, it says, "Nancy Sledd"
in the "From" bar, so that when I click the "Reply" button, I might expect
the reply to go directly to you.  In order to send this message only to you,
I had to delete the address that automatically appeared in the "To" slot,
and put in your address.

Nancy Sledd, NIFL-Family moderator



-----Original Message-----
From: nifl-family@nifl.gov [mailto:nifl-family@nifl.gov]On Behalf Of
Varshna Narumanchi-Jackson
Sent: Tuesday, December 11, 2001 9:10 AM
To: Multiple recipients of list
Subject: [NIFL-FAMILY:489] Re: Family Literacy Curriculums


It might just be the case that individuals don't know how to reply just to
the sender.  In Outlook Express, hitting "Reply" will send the mail to the
list.  One must hit "New", then manually enter the sender's address in order
to post to the individual only.  There is documentation in the "Help"
section of Outlook which explains this process.

While I am not technically savvy, I do participate in a number of lists, and
this is a fairly common problem more related to a limited understanding of
how e-mail applications and list-serves work rather than an individual
disregard for net etiquette.

Good Day.  vnj



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