[NIFL-HEALTH:2180] Re: Consent and Confidentiality

From: Barb Van Horn (blv1@psu.edu)
Date: Thu Feb 17 2000 - 15:53:10 EST


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From: Barb Van Horn <blv1@psu.edu>
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Subject: [NIFL-HEALTH:2180] Re: Consent and Confidentiality
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Deborah,

You wrote:
>A third-year medical student ...has asked our help in getting input from low
>literacy adults with diabetes...
>
>We thought we would provide her with a list of our volunteer tutors and their
>phone numbers.  She will randomly call some of them to ask if they are aware
>of whether their learning partner has diabetes.  If by chance she finds a
>tutor who knows his/her learner is diabetic, she will then discuss with the
>tutor whether the tutor would be comfortable placing a call to the learner.
>If so, the tutor would tell the learner about the project, and invite the
>learner to call the medical student to participate in a short, oral
>questionnaire on the phone about the take-home packet.


As part of a university, we are required to obtain informed consent 
for any contacts that are part of a research or development project. 
And, we often work with adults with limited skills and adult 
educators. This is how we have handled the scenario you describe:

The medical student would provide you, as the program director, with 
a description of her study including what she wants to do, who she'd 
like to talk with, and the parameters of their involvement.

Then, you would set up a meeting for her to discuss the project with 
tutors, indicating that they should mention the project to the 
learners -- "looking for people with diabetes to help develop 
information for diabetes patients... do you know anyone who might be 
interested in helping with this project?" [If a group meeting 
couldn't be arranged, the director should notify the tutors about the 
project and that the researcher would be contacting them about adult 
learners' participation in the project.] The tutors should be given 
copies of the informed consent document and explanation of study to 
share with interested learners.

If the adult learner expresses interest, the tutor would then read 
the informed consent document to the learner, explaining the details 
and checking comprehension. If the learner is still interested, the 
tutor would submit the learner's name to the director. The director 
would pass all names to the researcher.

Actually, I liked the idea of having the researcher meet with the 
learners and have them work through the packet, providing comments 
and suggestions. If that isn't possible, the researcher would contact 
the learners by phone to confirm their interest and to reread the 
consent document to them before conducting the 
interview/questionnaire.

Sorry for the lengthy response, but it seems I spend a lot of time 
trying to figure the best way to get informed consent documents 
signed -- and ensuring that adults with limited literacy understand 
what it is they are agreeing to do. Although we are not asking them 
to be involved in medical procedures or other risky studies, it's 
important to make sure we are not taking advantage of their 
inexperience and that we can offer the "informed consent" process as 
a meaningful learning experience rather than just an administrative 
necessity.

******************
Barbara Van Horn
NIFL-WORKPLACE List Co-Moderator

Assistant Director
Institute for the Study of Adult Literacy
College of Education
The Pennsylvania State University
102 Rackley Building
University Park, PA 16802-3202
Phone:   814-863-3777
Fax:     814-863-6108
E-mail:  BLV1@PSU.EDU

 From ACTUAL SIGNS --
   In a New York restaurant:
  "Customers who consider our waitresses uncivil ought to see the manager."
 



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