[NIFL-HEALTH:2236] Re: It's a control issue

From: Mark V. Williams, MD (mwillia@emory.edu)
Date: Mon Feb 28 2000 - 10:32:22 EST


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From: "Mark V. Williams, MD" <mwillia@emory.edu>
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Subject: [NIFL-HEALTH:2236] Re: It's a control issue
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The "costs" of inadequate health literacy come from the results of a study
(commissioned by Pfizer) by the National Academy on an Aging Society. The
title of their report is "New Estimates of the Costs of Inadequate Health
Literacy." They presented the preliminary report of their findings was
presented at the 1998 Pfizer Health Literacy Conference. I suspect that the
Academy or Pfizer would be the best source for a copy of this report.

I hope this helps.
Take care,
Mark

>Marsha L. Tait writes:
>" Unfortunately, we do not have any information about how Dr. Parker
>came up with her estimate [re cost of low literacy to the system]
> The example of the patient in ICU because of misunderstood dietary
>instructions about bananas illustrates the kind of problems that
>result when adults do not have sufficient literacy skills to follow
>preventive as well as prescriptive medical instructions.  The
>inability to understand preventive care, to follow dosage
>instructions for medication, to comply with health insurance
>procedures, and to participate actively in treatment can all lead to
>otherwise preventable medical complications, and expensive emergency
>room care."
>
>Some of the problem is patient's low literacy-- we could get medical
>for  a minute and call this hypoliteracy, a condition that leaves
>patients unable to understand instructions, labels, warnings and
>such.  AND some of the problem is hyperliteracy,  a condition of
>extremely developed literacy skills that leaves professionals unable
>to deliver instructions in a way that regular citizens can use them.
>Improving patients' literacy skills is one way to go, but that will
>not solve the whole problem. We must also look at ourselves and our
>communications. The sender is responsible for the message. SS

**************************************************************
Mark V. Williams, MD
Associate Professor of Medicine
Associate Director, Division of General Medicine
Director, Inpatient Physicians
Emory University School of Medicine
Director, Center for Clinical Effectiveness
Grady Health System
69 Butler Street, SE
Atlanta, GA  30303

404-616-5287
FAX:  404-616-0747



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