[NIFL-HEALTH:2270] patient satisfaction survey

From: Beth Poore-Bowman (sahec@longwood.lwc.edu)
Date: Fri Mar 10 2000 - 13:00:30 EST 

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From: Beth Poore-Bowman <sahec@longwood.lwc.edu>
To: Multiple recipients of list <nifl-health@literacy.nifl.gov>
Subject: [NIFL-HEALTH:2270] patient satisfaction survey
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This past week I did a health literacy workshop at a local hospital.
Following the presentation I was asked for more information on two subjects:

1.  pharmacy references - the hospital pharmacists would like to know if
there is some info directed specifically at pharmacists

2.  patient satisfaction surveys - someone from the marketing department
wanted to know if there was a plain language survey that had been validated
that might be available.

Can anyone help?

Thanks.

Beth Poore-Bowman, RN, FNP

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