Return-Path: <root> Received: (from root@localhost) by literacy.nifl.gov (8.10.2/8.10.2) id f7VBqoO09361 for health-archive@nifl.gov; Fri, 31 Aug 2001 07:52:50 -0400 (EDT) Resent-Message-Id: <200108311152.f7VBqoO09361@literacy.nifl.gov> Received: from cpha.ca (209-87-228-91.ottawa.storm.ca [209.87.228.91]) by literacy.nifl.gov (8.10.2/8.10.2) with ESMTP id f27Kp1917786 for <nifl-health@nifl.gov>; Wed, 7 Mar 2001 15:51:01 -0500 (EST) Received: from [10.10.10.168] (209.87.228.89) by cpha.ca with ESMTP (Eudora Internet Mail Server 2.2.2); Wed, 7 Mar 2001 15:51:02 -0500 Message-Id: <p04310103b6cc4ed5b608@[10.10.10.168]> In-Reply-To: <001801c0a734$c89638c0$df01f7a5@l1d9f0> References: <001801c0a734$c89638c0$df01f7a5@l1d9f0> Date: Wed, 7 Mar 2001 15:50:12 -0500 To: nifl-health@nifl.gov From: Kathy Bose <kbose@cpha.ca> Subject: Re: [NIFL-HEALTH:2905] Re: JCAHO Content-Type: text/plain; charset="us-ascii" ; format="flowed" Resent-From: root@literacy.nifl.gov Resent-Date: Fri, 31 Aug 2001 07:52:50 -0400 Resent-To: health-archive@nifl.gov Status: O Content-Length: 1642 Lines: 58 Helen, Was the Plain Language Initiative of 1998 passed or established by the federal government? If so, that is a wonderful standard to hold up to all levels of government - national, state or provincial, and local public health units! >JCAHO is only one of several US standards and initiatives that affect health >care communication. The others are: > >* The Civil Rights Act of 1964 prohibits discrimination based on race, >color, or national origin >* The Americans with Disabilities Act of 1990 prohibits discrimination >against qualified individuals with physical or mental disabilities >* The Plain Language Initiative of 1998 requires federal agencies to write >to customers in plain language >* Health People 2010, a national health initiative to eliminate disparities >in access to health care services. Health Literacy is specifically mentioned >in this initiative. > >It is up to all of us, as health literacy advocates, to let colleagues and >administrators know that understandable communication is not only good >clinical care, it is also a matter of policy and law. > >Helen Osborne, MEd., OTR/L >Co-moderator, NIFL-Health >Author of "Overcoming Communication Barriers in Patient Education" >Phone: 508-653-1199 * Fax: 508-650-9492 >mailto:Helen@healthliteracy.com >http://www.healthliteracy.com -- KATHY BOSE Plain Language Service Manager National Literacy and Health Program Canadian Public Health Association 1565 Carling Avenue, Suite 400 Ottawa, Ontario Canada, K1Z 8R1 Plain Language Service Website: http://www.pls.cpha.ca PHONE: (613)725-3769 ext.168 FAX: (613)725-9826 E-MAIL: <kbose@cpha.ca>
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