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From: michelle.black@sickkids.ca
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Date: Wed, 21 Mar 2001 09:24:34 -0500
Subject: Re: [NIFL-HEALTH:2942] Re: Easy to read vs. grammatically incorre
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Just a quick note to say thanks to Joanne Janicki, for pointing out the
complementary need for clear verbal communication. It's easy as you're
developing materials to focus mainly on the print component, when really we also
need to keep the setting in which it is used foremost in mind. Otherwise, we
risk expecting the document to work in isolation, which is not possible in every
situation.
Of course, in many settings with competing priorities, it's not always easy to
ensure that the practitioner is able to speak to the material and ask questions
of the recipient. But we can try to ensure this wherever it's needed.
Michelle Black
"Janicki, Joanne" <Joanne.Janicki@roswellpark.org> on 03/20/2001 10:04:33 AM
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Subject: [NIFL-HEALTH:2942] Re: Easy to read vs. grammatically incorre
Since handing a brochure to someone without interaction (no matter what
their literacy level) is not a particularly effective teaching method, and
gives no opportunity for evaluation of consider the form to read:
"This medicine is for _____________.
Do not give it to anyone else."
This would require the health care provider to take a few seconds to write
the child's name in the blank for whom the prescription is intended. They
could do it in the presence of the adult parent/ guardian and reinforce the
message verbally, ask if parent / guardian has any questions and checking
for their understanding.
This gives you
1. Plain language
2. interaction
3. the ability to assess "learner's" understanding.
If their is not clear understanding on the part of the "learner", the
problem can then be addressed on the spot to encourage proper use of
medication.
Joanne E. Janicki
Director, Breast Resource Program
Roswell Park Cancer Institute
Elm & Carlton Sts.
Buffalo, NY 14263
716-845-4432
716-845-3098 (fax)
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