Re: [NIFL-HEALTH:3057] cost of low health literacy

From: Helen Osborne (Helen@healthliteracy.com)
Date: Wed Apr 18 2001 - 17:24:57 EDT


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From: "Helen Osborne" <Helen@healthliteracy.com>
To: <nifl-health@nifl.gov>
References: <0D15C12E.757871B7.1000B95A@netscape.net>
Subject: Re: [NIFL-HEALTH:3057] cost of low health literacy
Date: Wed, 18 Apr 2001 17:24:57 -0400
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Hi Paula,

You raise an important topic. I, too, have been wanting to learn more about
how health literacy and health care communication affects an organization's
bottom line. Matter of fact, I've been working to develop a survey about
this topic. My hypothesis is that it is more than just a matter of cost, for
there are also financial gains when information is understood.

If anybody would like to work with me to develop this survey, please contact
me at helen@healthliteracy.com
~Helen

Helen Osborne, MEd., OTR/L
Co-moderator, NIFL-Health
Author of "Overcoming Communication Barriers in Patient Education"
Phone: 508-653-1199 * Fax: 508-650-9492
mailto:Helen@healthliteracy.com
http://www.healthliteracy.com

----- Original Message -----
From: <pdmolinsky@netscape.net>
To: Multiple recipients of list <nifl-health@literacy.nifl.gov>
Sent: Wednesday, April 18, 2001 5:05 PM
Subject: [NIFL-HEALTH:3057] cost of low health literacy


> I am interested in hearing from anyone who has ever estimated what low
health literacy costs their organization (clinic, hospital, etc.) or knows
of a resource that explains how this could be done. I would like to know how
a formula was developed--what factors were considered, what mathematical
operations were applied etc.  I would like to be able to do this for our
organization and include it in an article I am writing for our health
literacy newsletter.
> Thanks in advance.
> Paula De Leon Molinsky
> Health Literacy Program Coordinator
> LifeLong Medical Care
> 510-597-8010 ext.555
> __________________________________________________________________
> Get your own FREE, personal Netscape Webmail account today at
http://webmail.netscape.com/



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