Return-Path: <root> Received: (from root@localhost) by literacy.nifl.gov (8.10.2/8.10.2) id f7VBtrX10884 for health-archive@nifl.gov; Fri, 31 Aug 2001 07:55:53 -0400 (EDT) Resent-Message-Id: <200108311155.f7VBtrX10884@literacy.nifl.gov> Received: from mallard.aerie.com (mallard.aerie.com [12.153.38.18]) by literacy.nifl.gov (8.10.2/8.10.2) with SMTP id f6NJS4f02829 for <nifl-health@nifl.gov>; Mon, 23 Jul 2001 15:28:04 -0400 (EDT) Received: FROM mallard.aerie.com BY mallard.aerie.com ; Mon Jul 23 15:28:55 2001 -0400 Received: by mallard.aerie.com with Internet Mail Service (5.5.2653.19) id <3Z68NFZH>; Mon, 23 Jul 2001 15:28:55 -0400 Message-ID: <6DFA22D38AE7D411BC95009027DC7DB612BCD0@mallard.aerie.com> From: Barbara Gordon <barbara@aerie.com> To: "'nifl-health@nifl.gov'" <nifl-health@nifl.gov> Subject: RE: [NIFL-HEALTH:3212] Re: Communicating with older adults Date: Mon, 23 Jul 2001 15:28:45 -0400 Return-Receipt-To: Barbara Gordon <barbara@aerie.com> X-Mailer: Internet Mail Service (5.5.2653.19) Content-Type: text/plain; charset="iso-8859-1" Resent-From: root@literacy.nifl.gov Resent-Date: Fri, 31 Aug 2001 07:55:53 -0400 Resent-To: health-archive@nifl.gov Status: O Content-Length: 2676 Lines: 77 Have you checked with the National Council on Patient Information and Education ( http://www.talkaboutrx.org/)? NCPIE is "a diverse coalition of nearly 200 organizations committed to safer, more effective medicine use through better communication." Hope that helps, BJ Barbara J. Gordon, RD Senior Vice President Eagle Design & Management, Inc. 7830 Old Georgetown Road Bethesda, MD 20814 PH: 301-907-8900 FX: 301-907-8906 -----Original Message----- From: Martha Stiles [mailto:mcstiles@ucdavis.edu] Sent: Monday, July 23, 2001 2:03 PM To: Multiple recipients of list Subject: [NIFL-HEALTH:3212] Re: Communicating with older adults Speaking of this issue are there articles addressing problems of consumers receiving the wrong medications at pharmacies? I'm beginning work with a group who wants to take two roads: (1) design pharmacy outreach to reduce mistakes in filling prescriptions; and (2) design social marketing to consumers to make sure they know what medicines and in what dosages they are supposed to receive and to check the meds before they leave the pharmacy. This is especially important for seniors and non-native english speakers. Is there anything out there like this? ========= >Since you asked who's doing what in the area of communicating with older >adults... > >I have spoken a number of times on this topic. Matter of fact, at the >upcoming "Health Literacy Symposium" I will be leading a workshop about ways >that health professionals and literacy specialists can work together to >improve understanding with older adults. > >I also write about communicating with older adults. There's a chapter on >this topic in my book, "Overcoming Communication Barriers in Patient >Education." It includes facts/figures/frequently asked questions, >communication strategies, a case example, and resources to learn more. I >have also written articles including, " In Other Words.. Mind What You >Say....Speaking With and Listening to Older Adults" in the June 2001 issue >of "On Call" magazine, as well as "In Other Words...Literacy and the Older >Adult" in the October 1999 issue of "On Call." You can access these >resources via my Health Literacy Consulting web site at >www.healthliteracy.com > >Glad you asked! >~Helen > >Helen Osborne, MEd., OTR/L >President, Health Literacy Consulting >Author, "Overcoming Communication Barriers in Patient Education" >Phone: 508-653-1199 * Fax: 508-650-9492 >mailto:Helen@healthliteracy.com >http://www.healthliteracy.com -- Martha C. Stiles Yolo County Safe Communities UC Davis Dept. of Human and Community Development One Shields Ave. Davis, CA 95616-8523 530-752-2606 voice 530-752-5660 fax
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