Return-Path: <root> Received: (from root@localhost) by literacy.nifl.gov (8.10.2/8.10.2) id f7VBu0G10944 for health-archive@nifl.gov; Fri, 31 Aug 2001 07:56:00 -0400 (EDT) Resent-Message-Id: <200108311156.f7VBu0G10944@literacy.nifl.gov> Received: from imo-r08.mx.aol.com (imo-r08.mx.aol.com [152.163.225.104]) by literacy.nifl.gov (8.10.2/8.10.2) with ESMTP id f6UJcQf27823 for <NIFL-HEALTH@literacy.nifl.gov>; Mon, 30 Jul 2001 15:38:26 -0400 (EDT) Received: from Dwyoho@aol.com by imo-r08.mx.aol.com (mail_out_v31.9.) id e.12b.22d256a (4200) for <NIFL-HEALTH@literacy.nifl.gov>; Mon, 30 Jul 2001 15:38:24 -0400 (EDT) From: Dwyoho@aol.com Message-ID: <12b.22d256a.289711b0@aol.com> Date: Mon, 30 Jul 2001 15:38:24 EDT Subject: Fwd: cultural competency, patient satisfaction, outcomes To: NIFL-HEALTH@literacy.nifl.gov Content-Type: multipart/mixed; boundary="part1_12b.22d256a.289711b0_boundary" X-Mailer: AOL 6.0 for Windows US sub 10532 Resent-From: root@literacy.nifl.gov Resent-Date: Fri, 31 Aug 2001 07:56:00 -0400 Resent-To: health-archive@nifl.gov Status: O Content-Length: 3479 Lines: 79 Content-Type: multipart/alternative; boundary="part1_12b.22d256a.289711b0_alt_boundary" Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit I am forwarding this inquiry to the list to help this physician. She has also been invited to subscribe to the discussion group. Everyone, meet Dr. Rosalie Miller, who has never been on a listserv before. Deborah W. Yoho Co-moderator, NIFL Health Literacy Discussion Group Chief Executive Officer Greater Columbia Literacy Council 921 Woodrow Street Columbia, SC 29205 803/765-2555 dwyoho@aol.com Content-Type: message/rfc822 Content-Disposition: inline
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Return-Path: <rrmiller@oz.net> Received: from rly-yh02.mx.aol.com (rly-yh02.mail.aol.com [172.18.147.34]) by air-yh02.mail.aol.com (v79.27) with ESMTP id MAILINYH27-0727004816; Fri, 27 Jul 2001 00:48:16 -0400 Received: from emerald.oz.net (emerald2.oz.net [216.39.128.2]) by rly-yh02.mx.aol.com (v79.20) with ESMTP id MAILRELAYINYH210-0727004801; Fri, 27 Jul 2001 00:48:01 -0400 Received: from rrmiller (sense-sea-focal-dynamic-3-27.oz.net [216.39.134.155]) by emerald.oz.net (8.9.3/8.7.3) with SMTP id VAA23849; Thu, 26 Jul 2001 21:47:56 -0700 (PDT) Message-ID: <003901c115f1$e36c1ee0$9b8627d8@rrmiller> From: "Rosalie Miller and Tom Bertucci" <rrmiller@oz.net> To: <leckert@literacynet.org>, <Helen@healthliteracy.com>, <dwyoho@aol.com> Subject: cultural competency, patient satisfaction, outcomes Date: Thu, 26 Jul 2001 09:41:56 -0700 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 5.50.4522.1200 X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4522.1200 I read your health site and recognize that, in our increasingly diverse country, culturally competent approaches to reaching individuals must be implemented. I'm a family physician and am currently getting my MPH at the University of Washington. I'm trying to identify culturally competent approaches to gathering information from limited English-proficient patients about their health care experiences and satisfaction with health care in hospital settings. Would your organization have any information to share with me; perhaps, culturally competent approaches to providing education and testing that have some lessons on what does and does not work that can be adapted to health care settings. I appreciate your feedback. Thank you. Rosalie Miller, MD
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