[NIFL-HEALTH:3394] Health Literacy

From: Archie Willard (millard@goldfieldaccess.net)
Date: Mon Oct 22 2001 - 13:47:54 EDT


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From: Archie Willard <millard@goldfieldaccess.net>
To: Multiple recipients of list <nifl-health@literacy.nifl.gov>
Subject: [NIFL-HEALTH:3394] Health Literacy
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This past weekend I attended the 2001 Literacy Volunteers of America
(LVA) Conference. There were about 575 people at this conference. About
75 of them were adult learners. This conference seemed different from
the ones in the past. People were closer, warmer, and friendlier than in
the past, probably because of all the events that have happened in our
nation since September 11.  I could see a literacy family coming
together in Albuquerque, NM. Somehow I think we got a feeling of support
from each other and we all needed it. I felt good about seeing old
friends and renewing acquaintances and I think everyone else felt the
same way.

At this conference Audrey Riffenburgh, a specialist in Plain English and
Health Literacy, and I teamed up to give sessions on Plain English and
Health Literacy. These are two subjects that are very important to all
of us in literacy. I have given Health Literacy sessions in the past and
I have talked to many adult learners about health literacy.  There are
two things I hear most often from adult learners.  One is when adult
learners go in for a doctor’s visit, they wish the doctor would sit down
and take a little more time with them. This is a concern that I hear
from just about every adult learner I have talked with. Second is that
there is a trend within the health field that some health care providers
are looking for ways to test patients for literacy levels. The adult
learners that I have spoken with about literacy testing were very much
against this kind of testing for many reasons. After a lifetime of
having poor literacy skills this is the last thing an adult learner
wants to go through again. This can create a wall between the doctor and
the patient and greatly hinder communication.

As an adult learner, I have expressed to other adult learners and their
tutors that together they should look for ways for the adult learners to
better communicate with their doctor. They can do role playing prior to
an office visit. They need to have their questions written down
beforehand and give them to the doctor when they come in.  If you have
pain you need to know the degree of pain and how long you have had it.
You need to know what medications you are taking and their strengths.
The most important thing you can do is to tell your doctor that you have
a literacy problem and he/she needs to explain things to you in plain
English. We are not all on the same level of understanding things, but
we need to communicate on the same level. Don’t ever say you understand
something when you don’t. Say you don’t understand and don’t leave until
you do. When adult learners become open to their doctors and doctors
speak in plain English this will go a long way to better health care.

Archie Willard
Adult Learner


--
Archie Willard
millard@goldfieldaccess.net
FAX - 515-448-3213
URL - http://www.readiowa.org/archiew.html



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