[NIFL-HEALTH:3435] Re: Providers assessing literacy level-- W

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Date: Sun Oct 28 2001 - 01:07:14 EDT


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Subject: [NIFL-HEALTH:3435] Re: Providers assessing literacy level-- W
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Your experience unfortunately is typical. You must know how to do the
research and take it to the doctors with questions to make your own
decisions. I am curious though, since I have had no problem with doctors
spending the needed time and explanation about medical issues, if you have
free reign and choice or if you are under an HMO? We took the journal
articles with us to our visits and had the doctor explain his differing
opinion if that is what it was. Or if something wasn't clear in an article,
even if he concurred, we would ask for a further explanation or other
sources to consult. We also selected physicians who knew us as people and a
family, not just another chart number. I will admit, they are hard to come
by; but still available if you're willing to do the research and not afraid
to terminate the services of a practitioner who does not meet your
requirements.

A librarian friend of mine was offered and declined the flap procedure
because of the high complication rate, including prolonged recovery,
infection and death. She is also very educated, knew how to do her research
and consultations, and made her decision based on those findings.

Best wishes on your continued recovery.

-----Original Message-----
From: nifl-health@nifl.gov [mailto:nifl-health@nifl.gov]On Behalf Of
Jeri Levesque
Sent: Friday, October 26, 2001 10:30 AM
To: Multiple recipients of list
Subject: [NIFL-HEALTH:3429] Re: Providers assessing literacy level-- W


Jan and Others:

Assessing patient's literacy needs has always been an interesting
discussion. I
discovered an interesting situation regarding Breast Cancer. As this is
National Breast Cancer month, please allow me to broach the subject of
patient
decision making.

After my fourth biopsy in 7 years I was confronted with choosing between

treatment options which included a prophylactic bilateral mastectomy.
The
current practice for surgeons is to give patients information but not to
direct
the patient toward a treatment option. My surgeon told me that as an
intelligent, well educated woman, it was my responsibility to research
the
disease and treatment options and then to return to him with questions
and a
decision regarding treatment.

I am a reading specialist who defines comprehension as the process of
creating
meaning from print by bridging prior knowledge of a subject with new
information. As a tenured university professor I have well honed
research
skills. However, reviewing articles from Medline and the gamut of cancer

related web sites I finally surrendered to information overload. For
every
point regarding prophylactic bilateral mastectomies with TRAM flap
reconstruction there is a counterpoint. I do not have adequate
background
knowledge to discern an author's bias or previous work in the field.

I sought a second opinion and the practice of "patient makes the
decision
without particular surgeon guidance" held. Imagine trying to decide how
to
invest all of your retirement in the current stock market with a
financial
advisor who tells you to figure it out for yourself. My conclusion to
have
surgery was supported and I am now in my sixth week of recovery.

A couple of health literacy lessons. First, the Internet  based health
issues
Chat rooms provide a good forum for emotional support. The search engine
allows
one to zero in on specific questions and issues regarding cancer types,
treatments, and recoveries. They are succinct discussions with
relatively low
levels of readability. Second; Y Me, Susan Komen, Sloan Kettering, Johns

Hopkings, Cancernet and others have straightforward FAQ's that are
handled by
physicians. These are clearly cataloged and linked to other concerns.
Most key
vocabulary is hot linked to definitions and further explanations. The
readability is higher but the FAQ's allow a standard paragraph per
question.
Third; patients can access medical journal abstracts and collect current

information regarding treatment options including new  studies such as
the STAR
Trials. This information is not intended for consumers but very
informative to
well educated readers.

Bottom line; after weeks of research on the Internet I was most
comfortable
with one on one conversations with my two surgeons. I seriously question

however how Jane Doe, a woman with an eighth grade reading ability could
make a
rational decision through print materials alone. I did find a health
literacy
project that bridged the gap. The day before my surgery I watched a
video, Just
Between Friends produced by Washington University funded by Susan Komen
Foundation. This was a health literacy project that includes a small
booklet on
breast cancer and a FAQ video about options and recovery. I have to
admit
between the video and the booklet all the basis were covered to inform a
woman
to the point of asking her doctor good questions and choosing a
treatment
option. As we all know, patients need high touch human communication
just as
much as high tech health information sources.

A toast to all of the pink ribbons,

Jeri Levesque, Ed.D.
Associate Professor, Webster University
Director; Webster University Literacy Center
St. Louis, MO



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