[NIFL-HEALTH:3564] Videos

From: KIRSTEN ASPENGREN (KASPENGR.CARE1.CFH@cfhnyc.org)
Date: Fri Feb 15 2002 - 09:56:13 EST


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From: "KIRSTEN ASPENGREN" <KASPENGR.CARE1.CFH@cfhnyc.org>
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Subject: [NIFL-HEALTH:3564] Videos
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This information  was sent out onto the Northeast Collaboratives List Serv by Bob Like, MD, MS from the Center for Healthy Families and Cultural Diversity at the UMDNJ-Robert Wood Johnson Medical School.  like@umdnj.edu 

Here is some information about a few of the commercially available videos that relate to the issue of caring for patients with limited English proficiency: 

Communicating Effectively Through an Interpreter (1998) (Available from the Cross Cultural Health Care Program at PacMed Clinics, 1200 12th Ave S, Seattle, Washington 98144; Phone (206)-621-4161). EXCELLENT! 

The Bilingual Medical Interview I (1987), and The Bilingual Medical Interview II: The Geriatric Interview, Section of General Internal Medicine, Boston City Hospital, in collaboration with the Department of Interpreter Services and the Boston Area Health Education Center (Available from the BAHEC, 818 Harrison Ave., Boston, MA  02118; Phone (617)-534-5258 -- this is the address I had from several years ago). 

Quality Care for Diverse Populations - forthcoming (Video/CD-ROM/Facilitator's Guide).  This program includes five video vignettes depicting simulated physician-patient visits in an office setting as a means to explore ethnic and sociocultural issues found in today's diverse health care environment.  One of these vignettes relates to working with interpreters. (Available from the American Academy of Family Physicians, AAFP Order Dept., 11400 Tomahawk Creek Parkway, Leawood, KS 66211; Phone (800)-944-0000; Fax (913)-906-6075). 

I believe that Harvard Pilgrim Health Care in MA and Kaiser Permanente in CA also have developed videos but these may be proprietary. 

I would highly recommend that individuals visit the excellent websites for the National Council on Interpreting in Health Care (http://www.ncihc.org) and Resources for Cross-Cultural Health Care (http://www.diversityrx.org)  which have lots of resource information related to working with interpreters.  In particular, guidelines have been developed by the Massachusetts Medical Interpreters Association, California Health Interpreters Association, and groups in Minnesota, Washington, and other states. Finally, the Provider's Guide to Quality and Culture (http://erc.msh.org/quality&culture) is another excellent resource. 


Kirsten L. Aspengren
Managed Care Education Coordinator
Care for the Homeless
12 West 21st Street, 8th Floor
New York, NY 10010
(212) 366-4459
fax - (212) 366-1773
kaspengr@cfhnyc.org



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