[NIFL-HEALTH:3660] Re: Readability vs. Understandability

From: Janet Sorensen (jpsscribe@wildmail.com)
Date: Wed Apr 10 2002 - 10:16:31 EDT


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From: "Janet Sorensen" <jpsscribe@wildmail.com>
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Subject: [NIFL-HEALTH:3660] Re: Readability vs. Understandability
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As a writer for a health care quality improvement 
organization in Arkansas (we have our share of low literacy 
readers), I agree that field testing is crucial and that 
lowering the grade level will not always improve 
comprehension. Testing should be built into the process for 
any project aimed at the general public, particularly low 
literacy readers.

However, Deborah made a good point--the average American 
reads at about the 8th grade level. It may be wishful 
thinking to assume that we don't need to worry about the 
grade level. If used appropriately, short, concise 
sentences and simple language can greatly increase 
comprehension without sacrificing content or clarity.

It is a mistake to leave out vital information in order to 
lower the grade level. However, I've read that most 
information can be divided into three groups: what the 
reader needs to know, what the reader might want to know 
and what the client or organization would like the reader 
to know in an ideal world. In most cases, the last two 
groups can be eliminated. The last one almost certainly 
can. This has certainly been my experience. It's important 
to know and remember what specific action (or actions) you 
would like the reader to take. Then provide only the 
information that will convince them and enable them to take 
that action.


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