Return-Path: <nifl-health@literacy.nifl.gov> Received: from literacy (localhost [127.0.0.1]) by literacy.nifl.gov (8.10.2/8.10.2) with SMTP id g86CwOX05921; Fri, 6 Sep 2002 08:58:24 -0400 (EDT) Date: Fri, 6 Sep 2002 08:58:24 -0400 (EDT) Message-Id: <005201c255a3$bc534840$7fb406d1@desktop.sbo.ma.cable.rcn.com> Errors-To: listowner@literacy.nifl.gov Reply-To: nifl-health@literacy.nifl.gov Originator: nifl-health@literacy.nifl.gov Sender: nifl-health@literacy.nifl.gov Precedence: bulk From: "Helen Osborne" <helen@healthliteracy.com> To: Multiple recipients of list <nifl-health@literacy.nifl.gov> Subject: [NIFL-HEALTH:3764] Health Literacy Month news X-Listprocessor-Version: 6.0c -- ListProcessor by Anastasios Kotsikonas X-Mailer: Microsoft Outlook Express 4.72.3110.1 Content-Transfer-Encoding: 8bit Content-Type: text/plain; Status: O Content-Length: 4204 Lines: 82 To NIFL-Health-ers, Thought I’d keep you up-to-date with two nuggets of health literacy news -- Health Literacy Month and Health Literacy TeleClasses. As most of you know, October is Health Literacy Month (HLMonth). Many of you have told me about your plans and I’m delighted to share the news that there have been, or will be, HLMonth events in at least 21 states in the US, 5 provinces in Canada, Israel, and even New Zealand! I encourage you to see who is doing what and get on the “Health Literacy Map” by visiting the Health Literacy Month Web site at www.healthliteracymonth.com In support of HLMonth, I continue to offer Health Literacy TeleClasses on this and other topics of interest to health and literacy professionals. I’ve included a brief listing (below). To learn more and register for these TeleClasses, please visit the Health Literacy Consulting Web site at www.healthliteracy.com and click on “TeleClasses.” You can also contact me by e-mail at Helen@healthliteracy.com or by phone at 508-653-1199. Working together, we CAN make a difference in health literacy, ~Helen Helen Osborne, M.Ed., OTR/L Health Literacy Consulting, Natick, MA Phone: 508-653-1199 E-mail: helen@healthliteracy.com Web site: http://www.healthliteracy.com ****************************************** Health Literacy TeleClass: “Countdown to Health Literacy Month 2002: Steps You Can Take in September to Get Ready for October” TeleClass Leader: Helen Osborne, M.Ed., OTR/L Date & Time: Thursday, September 12th @ 4PM – 5PM (EST) Interested in Health Literacy Month (HLMonth) but uncertain what to do? This one-hour TeleClass will focus on strategies, tips, and lessons learned from HLMonth programs across the US and Canada. Meet Helen Osborne (the founding director of HLMonth) and network with other health literacy advocates who share your commitment to understandable health information. ********************* Health Literacy TeleClass: “Health Literacy Month 2002: What Works, What Doesn’t, and Why” TeleClass Leader: Helen Osborne, M.Ed., OTR/L Date & Time: Thursday, October 3rd @ 4PM – 5PM (EST) October is Health Literacy Month (HLMonth)! Join this one-hour Health Literacy TeleClass and talk with your colleagues about ways you are promoting health literacy. Helen Osborne, the founding director of HLMonth, will facilitate this open discussion about your experiences. ******************************* Health Literacy TeleClass: 3 Easy Steps to Get More Energy at Work” TeleClass Leader: Jane Kalagher, RN, MA Date & Time: Wednesday, October 9th @ noon – 1pm EST Are you tired of feeling tired? This 1-hour TeleClass is designed for Health Professionals who want to stop feeling so tired during their workday. You will learn 3 easy steps to get more energy in your day-to-day work life. When you put these steps into motion, the results will also spill over into your personal life. ******************** Health Literacy TeleClass: “Health Professionals: Discover Your Next Step!” TeleClass Leader: Jane Kalagher, RN, MA Date & Time: Thursdays, October 10th & October 17th @ noon –1pm EST This 2-hour TeleClass is designed for Health Professionals who are bogged down by procrastination, indecision or just plain fatigue and want to move forward in their professional or personal lives! ******************* Health Literacy TeleClass: “Everyone Needs Products That Are Easy to Use…How Do You Create Them?” TeleClass Guest Discussant: Carolyn Watt, President of CWA Date & Time: Wednesday, October 16, 2002, 4PM – 5PM (EST) The answer will sound very simple…ask the people that need to use your product during the development process. And keep asking them as they gain experience using your product. But most important of all, use the feedback they give you to improve your product. Whether you are working in a hospital, a factory, or a financial institution, we all have one thing in common, to deliver an exceptional customer experience. And whether your product is a device to administer medication, a website to share information or a procedure to instruct someone about how to do something, we are all part of the process to improve the product and create a positive memorable experience.
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