Return-Path: <nifl-health@literacy.nifl.gov> Received: from literacy (localhost [127.0.0.1]) by literacy.nifl.gov (8.10.2/8.10.2) with SMTP id i244NsI14080; Wed, 3 Mar 2004 23:23:54 -0500 (EST) Date: Wed, 3 Mar 2004 23:23:54 -0500 (EST) Message-Id: <009601c4019f$d499e5e0$e3fea8c0@0vdb4> Errors-To: listowner@literacy.nifl.gov Reply-To: nifl-health@literacy.nifl.gov Originator: nifl-health@literacy.nifl.gov Sender: nifl-health@literacy.nifl.gov Precedence: bulk From: "Neil Kripalani" <skripal@emory.edu> To: Multiple recipients of list <nifl-health@literacy.nifl.gov> Subject: [NIFL-HEALTH:4343] Re: Model Programs X-Listprocessor-Version: 6.0c -- ListProcessor by Anastasios Kotsikonas X-Mailer: Microsoft Outlook Express 6.00.2800.1106 Content-Transfer-Encoding: 7bit Content-Type: text/plain; Status: O Content-Length: 1980 Lines: 53 I conduct a regular workshop called a "Training Program in Clear Health Communication" at Emory University/Grady Memorial Hospital. The target audience is Internal Medicine residents, and we're reaching about 120 of them from Jan-June 2004. We use an interactive small-group workshop and 1-on-1 videotaped standardized patient encounters, in which actors play the role of low health literate patients. One of the most powerful parts of the curriculum is viewing the videotaped encounter with each resident, allowing them to critique their own communication skills and see areas for improvement. The actors also provide feedback (while remaining in character), which allows the physicians to hear what their patients may never tell them. We're evaluating the effectiveness of the program and hope that it will serve as a model for other institutions. So far, residents have already reported changing the way they educate patients, and have specifically increased their use of the teach-back technique. This work is supported by an Emory career development program and a Pfizer Health Literacy Initiative Scholar Award. I would enjoy hearing about other current or planned programs as well. Sunil Kripalani, MD, MSc Division of General Medicine Emory University School of Medicine skripal@emory.edu ----- Original Message ----- From: "Donna Pepperdine" <dpepperdine@hotmail.com> To: "Multiple recipients of list" <nifl-health@literacy.nifl.gov> Sent: Wednesday, March 03, 2004 12:18 PM Subject: [NIFL-HEALTH:4342] Model Programs > > > > Dear NIFL-Health, > > Are there any model "clear communication" or health literacy programs attached to hospitals that are specifically dedicated to focusing on improving health communication within? > > Sincerely, > > Donna Pepperdine > dpepperdine@msn.com > > > > ---------------------------------------------------------------------- ---------- > Learn how to help protect your privacy and prevent fraud online at Tech Hacks & Scams.
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