Return-Path: <nifl-health@literacy.nifl.gov> Received: from literacy (localhost [127.0.0.1]) by literacy.nifl.gov (8.10.2/8.10.2) with SMTP id j19F7IC23736; Wed, 9 Feb 2005 10:07:18 -0500 (EST) Date: Wed, 9 Feb 2005 10:07:18 -0500 (EST) Message-Id: <OF9C1F9521.B3EEE29C-ON85256FA3.0051A257-85256FA3.0052EEDA@LocalDomain> Errors-To: listowner@literacy.nifl.gov Reply-To: nifl-health@literacy.nifl.gov Originator: nifl-health@literacy.nifl.gov Sender: nifl-health@literacy.nifl.gov Precedence: bulk From: Kate_McMahon/BCBSRI@bcbsri.org To: Multiple recipients of list <nifl-health@literacy.nifl.gov> Subject: [NIFL-HEALTH:4654] Attention: health insurance companies X-Listprocessor-Version: 6.0c -- ListProcessor by Anastasios Kotsikonas Content-type: text/plain; charset="us-ascii" X-Mailer: Lotus Notes Release 5.0.11 July 24, 2002 Status: O Content-Length: 1704 Lines: 48 Hi all I am wondering if any "nifl-health" subscribers work at health insurance companies. If so, please take a few moments to respond to these questions or dialogue with me on the subject of health literacy: Are there established best practices for health insurance companies to address low health literacy in their member populations? Does your plan collaborate with providers on any health literacy initiatives? Do you have a pay-for-performance reimbursement scheme tied to health literacy? Can you provide any tips for organizing a committee within a health insurance company whose goal is to make all plan materials and services (incl. customer service and case management) more appropriate to the literacy levels of all plan members? Thanks to all who reply. Kate McMahon Health Communications Coordinator, Quality Management Operations Blue Cross & Blue Shield of Rhode Island 15 LaSalle Square Providence, RI 02903 Ph.:401-459-1795 mcmahon.k@bcbsri.org ********************************************************************** MAILSWEEPER This e-mail and any files transmitted with are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking of any action in reliance on the information contained in this e-mail is prohibited. If you have received this e-mail in error, please immediately notify your e-mail administrator. Blue Cross & Blue Shield of Rhode Island in state: 401.751.1673 out of state: 1.800.343.5743 **********************************************************************
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