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Date: Wed, 4 Oct 2000 09:49:36 -0400 (EDT)
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From: Donna JG Brian <djgbrian@cls.coe.utk.edu>
To: Multiple recipients of list <nifl-povracelit@literacy.nifl.gov>
Subject: [NIFL-POVRACELIT:113] Re: application
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Nancy, I send and receive everything text only (using Pine format), so
there are no icons on my screen when I am in email. When I get a blank
message, there is absolutely nothing below the subject line. Thanks for
trying to help, though! Your suggestion may very well work for others.
I've just been talking with our tech person, Limin Mu, and he suggests
that Mime users and whoever sends things that are HTML formatted also
include a copy in plain text. Apparently using plain text will assure
that everyone gets the post, but those of us using a plain text email
account don't always receive the other formats.
Donna Brian, Program Coordinator
SLINCS--The southern Hub of the National Institute for Literacy's
comprehensive communication and information system
<http://slincs.coe.utk.edu/>
Center for Literacy Studies at The University of Tennessee
600 Henley Street, Suite 312, Knoxville, TN 37996-4135
865/974-4109 FAX 865/974-3857
djgbrian@cls.coe.utk.edu
On Wed, 4 Oct 2000, Nancy Massey wrote:
> When I receive "blank" messages, there is usually a Mime icon at the
> bottom of the page. In the majority of cases, RIGHT clicking on that
> icon will reveal the text of the message. Please give this a try.
> Nancy Massey
>
> >>> "Mary Ann Corley" <macorley1@earthlink.net> 10/03/00 05:55PM >>>
> Hi, Donna and Laura and others having problems reading some postings:
>
> Thanks for addressing the problem of messages that come out either blank or
> in MIME format. I'm no technie, so my explanation may be not quite
> accurate, but I think this happens when one of us replies to a message that
> was originally sent in HTML format and includes the original message in the
> posting. Because all messages first go through the NIFL server, I suspect
> that mixed format messages (e.g., Laura's message sent in HTML and my reply
> sent in plain text) get converted to whatever format is used by the NIFL
> server. I think a possible answer is for us all to set our messages to be
> sent in plain text, not HTML, as Daphne Greenberg had suggested. If you do
> this and continue to have problems, please let us know so we can continue to
> explore the issue. I had experienced this same problem for more than a year
> in my last job and no one was able to remedy the situation until a tech
> support person simply changed my e-mail preferences for both sending and
> receiving to plain text, and the problem disappeared just like that!!
>
> Also, whenever you can't read a message, take Donna's good suggestion to
> heart and go to the archived messages on the NIFL server at
> http://www.nifl.gov/nifl-povracelit/2000/
>
> Hope this helps.
> -Mary Ann Corley
>
>
>
>
>
>
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