[NIFL-POVRACELIT:409] GDEMETRION: "GEORGE E. DEMETRION" <gdemetrion@juno.com>: Re:

From: GEORGE E. DEMETRION (gdemetrion@juno.com)
Date: Thu Feb 15 2001 - 17:28:01 EST


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From: "GEORGE E. DEMETRION" <gdemetrion@juno.com>
To: Multiple recipients of list <nifl-povracelit@literacy.nifl.gov>
Subject: [NIFL-POVRACELIT:409] GDEMETRION: "GEORGE E. DEMETRION" <gdemetrion@juno.com>: Re: 
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(I sent this message this morning and it did not appear. At the risk of
it ultimately appearing twice, let me try this again)


Hi Lisa:

Following up on Steve's message, the different agencies contacted us,
primarily at the program rather than executive or board level, which may
be
part of our dilemma, though the sign off letters that we ask for, are at
executive and/or supra agency levels when a particular agency is part of
a
broader agency complex.  This does not, however, necessarily equate to
psychological internalization, which remain one of the key issues we
strugggle with.  That is, for the project to work well based on the
premises of the model, part of the answer is tapping in at a higher level
up, which we have begun to do in certain cases, though it's still
difficult as the entry point has been at the program level where folks
from various agencies have contacted us.  They, too, conceptually get the
model we are proposing and the importance of institutional buy in, but
the latter seems more pro forma than substantial at this stage.  So
there's some work to do on a higher institutional level, though how to
get there in a viable  and timely way is another matter--perhaps a matter
for discussion here.

To follow through on some of the dilemmas we're facing, adult
literacy/ESOL has much rhetorical value (particularly in a high
poverty-rate city like Hartford) among many agencies that understand
conceptually that education for and with adults has a lot of potential
benefits both to individuals and communities--though, I think there is
more than a little of what Harvey Graff refers to as "the literacy myth"
operative here.  That is, literacy/ESOL may be viewed as a panacea or the
royal road to substantial resolution of life problems faced both by
individuals and communities, where in reality it is one of the variables
which can interact with other variables resulting in a certain degree of
life improvement, but clearly not resulting in anything like
significantly ameliorating the enduring impact of urban poverty. Though
in a small way it may play a highly partial role.

Stating this, the impact of such education is indeterminate in terms of
individual lives as well as on a collective nature in terms of what a
well developed program *can* accomplish in a particular community, both
in its own right and in galvanizing other forces of community or
neighborhood renewal, though the specter of the "literacy myth" in
promising much more than it can possibly deliver, is an enduring
presence. I think this ambivalence is perceived by many who then get
caught between the hope and the reality--a phenomenon that many of our
students experience.  Yet, one of the critical reasons for the model is
to help establish environments where the partner agency brings additional
resources to the table to better assist students to link up education
with critical life issues. In this respect, the model (first year into
the project)  is working to some degree and can work more effectively
should the agencies be able to more fully integrate the program into
their institutional life.  

How to get there, that's the challenge.  And then conception is one
thing. Allocating scarce human (and sometimes financial) resources is
another thing in the midst of competing needs and the various workings of
organizational culture and inevitable layers of bureaucracy.  That's
where the rubber really hits the road.  One of the most scarce
commodities is that of instructional staff, whether paid teachers or
volunteer tutors or some combination, thereof.  That has proven more than
problematic for the project.  Part of the problem may be that of
tradition.  In the traditional LVA model the literacy agency provides the
tutors primarily from the suburbs.  We still, in part, work out of this
model, but seek to move more toward the teaching pool coming entirely
from the community/neighborhood/agency that houses the programs and where
students come from. 

At this stage, we're asking the agencies to take the primary
responsibility in identifying these folks as well as to sustain and
support them, though obviously with assistance from us.  Though volunteer
tutors in urban communities are hard to come by, many agencies do have
the community resources to draw on volunteers for a variety of activities
and/or perhaps money for part-time paid teachers or paid staff who can
take on some of the teaching. (This is happening to some degree).  We
have been working on that premise, but now at least are struggling with
the possibility that such a recruiting function should be the primary
responsibility of the literacy agency, which, in turn, requires
additional resources for our agency to take on an additional staff
function. 

This is a delicate and important matter and speaks fundamentally to the
issue of autonomy and local control as well as the efficacy of an asset
based model of community development, though such a shift in the
project's focus may represent an essential scaffolding to move the work
forward. That is, it could either cut against the dynamics of what is
involved in establishing an autonomous model or provide the means of
gradually moving toward it. We have made no decisions on this matter at
this time, but believe it's one of the defining issues of the project.

As you say, for this model to truly work, the participating agencies need
to
see adult lit/ESOL programming as integral to their own human resource
objective in a vital enough way to provide sufficient resources to
sustain
the formidable effort of establishing an autonomous program, though with
the
ongoing consultative support of our agency.  That's a high standard and
the
means of getting there (if feasible) with any agency, often a several
stage
(and several year?) process, with perhaps the likelihood of various
hybrid
programs where autonomy and responsibility for program development and
maintenance are shared? 

I'm not sure about this.  In any event,  I believe that to fully realize
the model would require the agencies to work through the literacy myth
(obviously with our help) to an understanding of what adult lit/ESOL
accomplishes and doesn't accomplish both for individuals and for agencies
and communities and then to undergo an assessment of this in
juxtaposition to other competing needs and interests in an environment of
relatively scarce resources.  In fact our agency has just received a
grant from the local United Way to link assessment to the various publics
that comprise our constituency, so this should help to some extent for
the longer haul in helping to identify and articulate the value of adult
literacy education to the various relevant communities with whom we need
to speak.

Perhaps also some discussion on this list about what are the "true"
benefits
of adult literacy/ESOL as opposed to the myths and ways of articulating
this
to the various publics (internal and external) that we encounter, may be
a
useful exercise for many of us.  I believe that we also need to wrestle
with the significance of such benefits, as defined by the various
constituents, and then to think through their implications for long term
program development particularly in urban contexts.  What additional
conclusions and courses of action may such reflection imply for policy
and advocacy (defined bradly), program development,
curriculum/instruction, etc?  A worthy discussion for this list.

Finally, our program may  be better off working with just a few agencies
like
libraries or family resource centers (which we are to some extent) or
other agencies where education from the get go is perceived as an
important value, which would make the "customer-based selling" a lot
easier--a more targeted effort with entities that have a strong
educational mission, though such a stratgey is more of a an interesting
hypothesis than a course of action at this stage.

Let me stop here.  What do others think and how can we keep this dialogue
going on the nature of community-based programming?



George Demetrion
Manager of Community-Based Programming
Literacy Volunteers of Greater Hartford
30 Arbor St.
Hartford, CT  06106
(860) 233-3853

GDemetrion@msn.com
Gdemetrion@juno.com
Gdemetrion@lvgh.org


----- Original Message -----
From: "GEORGE E. DEMETRION" <gdemetrion@juno.com>
To: <gdemetrion@lvgh.org>
Sent: Wednesday, February 14, 2001 10:26 AM
Subject: lgale@edc.org: [NIFL-POVRACELIT:395] Re: Re Searching for
UNational
(Urban) Models


> --------- Begin forwarded message ----------
> From: lgale@edc.org
> To: Multiple recipients of list <nifl-povracelit@literacy.nifl.gov>
> Subject: [NIFL-POVRACELIT:395] Re: Re Searching for UNational (Urban)
> Models
> Date: Thu, 8 Feb 2001 11:56:46 -0500 (EST)
> Message-ID: <OFCB272D62.16DC4CDC-ON852569ED.0053AF7D@edc.org>
>
>
> Hello George:
>
> Your program sounds intriguing.
>
> Would you share a little about how you recruit agencies -- did they
> approach you or vise-versa?  Who at the community sites "approved" the
> sites' participation in the project?  And, perhaps my most important
> question -- why did the sites sign on with this project?
>
> We've found through our experience that well intentioned people with
good
> ideas are often well received, if the circumstances are right. 
However,
> the challenge is to find a way to get the sites to own of this program,
> and
> therefore do all the stuff that literacy programs need to do to exist
> (i.e., respond to reporting requirements).  We've had no problem
> suggesting
> to various agencies that they consider providing literacy support to
> clients and employees, and many have and continue to provide limited
> support to literacy learners, but for the agencies to truly own it,
they
> need to see that it helps them solve an internal agency dilemma in
> addition
> to the community need.  For example, an agency might be concerned about
> its
> ability to recruit and retain folks in programs -- literacy becomes,
yes,
> another program, but one that draws people to the agency a little more
> readily than other programs.
>
> Also,  staff turnover is a big issue.  Imagine a year from now, when
key
> people that you have been working with who understand what and how the
> project work decide to move on.  Please think about ways to continually
> keep the wider agency involved, so you don't find yourself struggling
to
> identify the next group of people to be your partners within the
agency.
> Share your reports with your sites, its ED, program heads, etc.
>
>
> Lisa Gale Van Brackle
> Director, Program Development
> Adult Literacy Media Alliance
> lgale@edc.org
> lvgale@aol.com
>
>
>
>
>
>                     "GEORGE E.
>
>                     DEMETRION"            To:     Multiple recipients
of
> list
>                     <gdemetrion@ju
> <nifl-povracelit@literacy.nifl.gov>
>                     no.com>               cc:
>
>                     Sent by:              Subject:
> [NIFL-POVRACELIT:393] Re Searching for
>                     nifl-povraceli        UNational (Urban) Models
>
>                     t@nifl.gov
>
>
>
>
>
>                     02/07/01 06:00
>
>                     PM
>
>                     Please respond
>
>                     to
>
>                     nifl-povraceli
>
>                     t
>
>
>
>
>
>
>
>
> (My comments in response to Debbie D'Amico's recent message on national
> literacy models)
>
> Debbie:
>
> Thanks so much for your comments. Here's a belated response on my part.
> I'm on too many lists and have too much else going on!
>
> Our community in Hartford is a bit smaller than that described in The
> Adult Literacy Media Alliance and we're talking about a specific
program
> focus (the Community Literacy Initiative) within a single agency
Literacy
> Volunteers of Greater Hartford). LVGH has been involved in small group
> community-based tutoring since the early 1990s, largely thanks to my
> predecessor, Steve Bender, an incredibly gifted community activist.
> During that time I was also at LVGH, operating the agency's centralized
> site, then referred to as the Bob Steele Reading Center. Various of my
> publications refer to this work.
>
> After a four-year hiatus from LVGH I came back, taking over Steve's
> position, with the work defined now through the Community Literacy
> Initiative.
>
> To briefly recap, the objective of the project is to identify agencies
> that seek to develop adult literacy and/or ESOL programs. The agencies
> would recruit students, volunteer tutors, or in some cases, hire
> teachers. They would also provide a liaison to oversee recordkeeping on
> site, including transmitting appropriate data to our office, and to
> provide on-going support to the instructors in coordination with our
> staff. LVGH would provide tutor training, guidance on instruction and
> curriculum development in response to the desires of the students as
well
> as in relationship to the focus of the agency. LVGH would also provide
> on-going tutor support and visit sites at least on an every other
weekly
> basis (often a lot more).
>
> It's important to keep in mind, also, that this is the first year of
the
> CLI, so it would be premature to make definitive statements of its
> relative success. The project calls for 10 sites to be up and running
> within the three-year period of the project, which includes the four
> sites that had been in place at the beginning of the project, but which
> were not based on the specifications of the new model. There's a
certain
> grandfathering of some of the sites, which we are okay with. though we
> desire to move toward the new model in all of our sites to the extent
to
> which that is feasible.
>
> At this time we have programming in 6 sites with another site ready to
> start very soon.
>
> In addition we also have substantial discussions going on with a couple
> of additional sites, so in terms of meeting the numbers of sites the
> project calls for, that should come to fruition. I would say four are
> running close to what the model calls for with varying degrees of
> internalizing the model of full autonomy for which the model calls.
>
> Although a substantial grandfathered program exists at one of the other
> sites, most of the students and tutors were recruited by our agency,
> though we are beginning to work more dynamically with agency staff with
> the hope and expectation that they will be able to recruit their own
> students as well as volunteer tutors (or perhaps hire paid tutors) over
> time. Moreover, the sites with which we are currently having
discussions
> also have a good grasp of the nature of the kind of programming we seek
> to develop within the city.
>
> So the more I write this, the better I'm feeling, though I think the
> broad issue remains the degree of internalization the programs can both
> develop and sustain with the support of our ongoing training and
> consultation. That's one issue we're wrestling with--whether this model
> works or whether more of the work should come from the literacy agency
> that then would require additional resources to support the effort.
>
> Another issue is the extent to which community based programs are able
> and want to take on the reporting requirements that our agency as a
whole
> needs to do, both in terms of qualitative and quantitative information.
> With the tightening pressures of accountability and the increasingly
> narrow interpretation of what this requires, that could be a sticking
> point in community-based programs, which work from the premises of
their
> own logic and cultures. On the other side, the work required to
maintain
> a well-developed qualitative assessment design might also prove
> inhibitive. Yet without such work, the very fine instruction, to say
> nothing of the more intangible realms of support students draw from
each
> other as well as from the agencies where the tutoring takes place,
would
> go unnoticed and thence, reinforce the marginality that is
> all-too-pervasive for the field. Currently, as a near term strategy,
our
> program does at least some of the testing and all of the coordination
of
> qualitative assessment. My current strategy to obtain qualitative
> information about the program consists of
>
> * Selective transcript interviews of students and tutors
>
> * The development of a project-wide portfolio with varying degrees of
> contribution from each of the sites
>
> * The development, probably, of a project-wide collection of student
> narratives
>
> * Informal participant-observer observations of class sites
>
> Information from all of these sources, in addition to statistical data
on
> numbers of students, hours of instruction, and test scores go into
> various reports to the funders of the project. This will also include
an
> annual review of the project. We also use these materials to provide
> feedback and support to students and tutors largely through
instructional
> materials, tutor training, in-house publications, and
> on-going verbal communication.
>
> The short of it is, however autonomous the programs become, it seems
that
> where I sit now, the brunt for much of the assessment will remain ours,
> and if so, that will call for certain readjustments of how we go about
> our work and the resources needed to do it effectively for the
important
> task of developing community-based literacy in Hartford.
>
> What do others think? What may be some other models for developing
> community-based literacy and ESOL programming in urban contexts?
>
> Regards,
>
> George Demetrion
>
> Manager of Community-Based programming
>
> Literacy Volunteers of Greater Hartford
>
> (860) 233-3853
>
> Gdemetrion@lvgh.org
>
> Gdemetrion@msn.org
>
>
>
>
>
>
> --------- End forwarded message ----------
>
> ________________________________________________________________
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--------- End forwarded message ----------
--------- End forwarded message ----------
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