[NIFL-TECHNOLOGY:115] Re: Techno Tyranny

From: John Sabatini (sabatini@literacy.upenn.edu)
Date: Mon Dec 15 1997 - 09:05:01 EST


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From: sabatini@literacy.upenn.edu (John Sabatini)
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Subject: [NIFL-TECHNOLOGY:115] Re: Techno Tyranny
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Guidelines, rather than edicts, would seem to be the more sensible,
prudent approach to this issue from MIS, rather than the use of patronizing,
big brother tactics.  

There are some technical issues that must drive the MIS people or anybody
crazy, as Peggy has pointed out.  For example, taking up limited disc
space for large programs  that save data, or conflicts that arise between
extensions or other system attributes.  A guideline would educate, by
explaining the potential problem, then set parameters for use.  For example, a
guideline might explain how much space each computer has free after
inclusion of standard programs and operating system and how many teachers/users
are using the computers each day. Then, a parameter that says that teachers
can use up to x mg of memory without advising MIS. 

On the other side, teachers/users need overcome intimidation by techies. 
They should have a say in setting policy for software used, after all
they are the clients.   Here the discussion of computer literacy enters in
again.  How do we define that level of literacy where a user knows both the
advantages and the potential risks of his or her behavior to a computer
system or other users.  For example, the risks of viruses in a Microsoft
product are low,though the risk of Microsoft making a perfectly good
application larger, bulkier, and less user friendly is high (my personal opinion
is showing through!). 

Seems like common sense.  But then again, wasn't "Common Sense" Thomas
Paine's revolutionary treatise against tyranny?  

 My personal peeve is having a new version of an application, such as
MSWord 6.1, loaded on the machine I use, without my knowledge.  I like to
wait as long a 6 months after the organization has switched over before I
make the jump, dragging and kicking I might ad.  The arrogance of the
software producer in gobbling up my computing power and forcing me to exert
cognitive energy learning to use familiar functions in a new way is tyranny.

John

*********************************************************************
John P. Sabatini, Ph. D.               (off) 215-898-4539
National Center on Adult Literacy      (fax) 215-898-9804
Graduate School of Education           email: 
University of Pennsylvania             sabatini@literacy.upenn.edu
3910 Chestnut Street
Philadelpia, PA  19104
*********************************************************************

Peggy Lewis wrote:
>I'm of two minds on this one.  I really understand how a teacher could
be
>prevented from using familiar, effective software.  (I was forced to
switch
>from WordPerfect to Word and am still pouting about it.)  Also, most
often
>the tech support people are not instructors and can have an attitude
which
>misses a teacher's or a student's point of view.
>
>On the other hand, many computer-using teachers are not very proficient
>computer users themselves.  Loading inappropriate software or loading
things
>incorrectly can really down or freeze a system, making more work for
techs
>and preventing use by other teachrs and learners.  I have had to clean
up
>hard drive messes caused by others trying things that they didn't really
>know how to do (and I know I don't really know very much about this). 
>
>I have a 16-station pentium lab in my jail classroom.  While I am guided
by
>school district policies, no one checks or knows what I have loaded on
my
>computers.  Certainly the Windows'95 compatible Rocky and Bullwinkle
>screensavers I brought in were not a district MIS choice, but they work
well
>and help set a tome that I want in my classes.  Only mu students and I
know
>that they're on the machines.  If an MIS person ever came around, I
might be
>told to take them off....but I'm not sure.  I have also used quite a bit
of
>software that I have found on $5-$10 sale tables at software stores.  I
do
>recognize my limits and am very aware of my knowledge boundaries.  I try
>everything on my own computer at home first.
>
>Good topic, David.
>
>
>Peggy Lewis
>Elk Grove Adult Educationph           ph (916)874-1817)
>Sacramento, CA                                fax(916)448-5021
>mlewis@egusd.k12.ca.us
>
>
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