[NIFL-TECHNOLOGY:1386] Re: Discounted DSL?

From: Jeff Carter (jeff_carter@jsi.com)
Date: Fri Nov 03 2000 - 11:44:57 EST


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From: "Jeff Carter" <jeff_carter@jsi.com>
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Subject: [NIFL-TECHNOLOGY:1386] Re: Discounted DSL?
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>NIFL-Technology Colleagues,
>
>I wonder if you are aware of any telphone company or other DSL
provider
>which is providing discounts to adult education programs for DSL
service.
>I think this is an issue we should be working on and sharing
information
>about.  If we make progress on this, it could be a big boost for
adult
>learning and literacy programs who want to provide high(er) speed
Internet
>access for students and staff, but are constrained by the costs.
>
>Thanks,
>
>David J. Rosen

David, (and others),

As you and probably many others on the list know too well, adult
literacy has a couple of obstacles to overcome in this regard. ABE is
generally not organized locally or state-wide as a system, as is K-12,
(thus losing the bargaining power that comes through strength in
numbers), nor are individual programs usually large enough or
prominent enough to attract attention or competition from the telecom
companies by themselves. And of course, wiring K-12 and colleges with
broadband is perceived by many companies as a good marketing or PR
opportunity.

Compounding this is the fact that, for the most part, adult literacy
programs are not eligible for e-rate discounts. I'm not an expert on
this, but I can tell you from talking to K-12 folks and writing
stories on it that the e-rate has been a huge motivation for companies
to compete for K-12 business over the last couple of years. And
competition means that many K-12 systems are getting good discounts
_in addition_ to the discount that they are getting from the e-rate
program. In other words, it's not necessarily benevolence on the part
of the companies to make deals with K-12 -- it's often part of their
business strategy. A contract with a school district to provide
broadband services is prized by many companies.

Finally, it seems to me (I have nothing but anecdotal experience to
back this up) that, compared to K-12, more programs in adult ed are
located in buildings that are more difficult to wire or in  parts of
communities where it's more costly for these companies to provide
services.

(BTW -- bear in mind that DSL is only one of the several major
competing broadband technologies out there. T-1 lines and cable
modems, for example, are also part of the picture. It all depends on
where you live. I _think_ in Massachusetts, for example, AT&T
Roadrunner cable modems might lead the market in broadband services.)

What it all adds up to is that individual programs have an uphill
battle. I have personally never heard of a program that has actually
had the luxury of selecting among competitive bids for broadband
Internet services. (That doesn't mean it hasn't happened; I just don't
know of any examples.) It would really be useful to hear about other
people's experiences.

So I just want to jump in and agree with David that this is an issue
programs should be talking about, and also working on collectively. It
seems to me that one strategy might be to form consortia of programs
to approach providers collectively. It would be great to hear from
people if they've had success this way. I guess the overriding
question is, how do we get adult ed in a position where contracts with
us are also prized by companies?

Another issue is to talk about how adult literacy got cut out of the
e-rate legislation and what, if anything, can be done to change that
in future appropriations. This is an issue, I think, for both
collective grass-roots organizing and also state and national
leadership. I personally would trade all of the federal investments in
technology initiatives and products for adult ed over the last five
years in return for the inclusion of local adult literacy programs in
the e-rate initiative.

Thanks for raising the issue!

Jeff

Jeff Carter
NELRC/World Education
(617) 482-9485
jcarter@worlded.org



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