[NIFL-TECHNOLOGY:3811] RE: (How) can low-level readers/speakers (of English and other languages) use distance learning effectively?

From: David Rosen (djrosen@comcast.net)
Date: Tue Oct 11 2005 - 16:04:47 EDT


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From: David Rosen <djrosen@comcast.net>
To: Multiple recipients of list <nifl-technology@literacy.nifl.gov>
Subject: [NIFL-TECHNOLOGY:3811] RE: (How) can low-level readers/speakers (of English and other languages) use distance learning effectively?
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Hello Gina,

Thanks a lot.  This rich and thoughtful description is very helpful.   
I have used Moodle, too, and I agree it is terrific.  Especially as  
it is free, but also because it can be tailored to meet the needs of  
the learners.

I would also like to hear from others who have helped low-level  
readers/speakers (of English and other languages) use distance  
learning effectively.

David J. Rosen
djrosen@comcast.net


On Oct 11, 2005, at 12:47 PM, Bennett, Gina wrote:

> Hi David,
>
> Not sure if this constitutes 'professional wisdom' or just  
> 'practitioner
> experience' (probably the latter). Our College has been offering a
> certified Licensed Practical Nursing program for the past 4 years to a
> learner group which might fit your criteria. We offer the theory  
> part of
> our LPN program (approx. 8 months) entirely by distance delivery, to a
> rather special learner audience. Most of the students in this program
> are foreign-trained healthcare professionals, seeking licensure in
> Canada, and living about 1000 km from our campus. For the most  
> part, the
> students have a somewhat limited facility with English (spoken &
> written) and often VERY limited computer skills. We have learned a few
> things over the years about making the program work & at this  
> point, our
> retention rate is about 90%. Some notes on what we do & how we do it:
>
> -- early on, we switched learning management systems to something  
> easier
> for the students to use. We started with WebCT the first year & found
> that almost none of the students would use it: they simply  
> communicated
> with the instructor by mail (mostly) or telephone (sometimes). For the
> past 2 1/2 years, we have been using Moodle which the students find  
> much
> easier to use. They need a course management system in which it is
> impossible to get lost & also a limited number of basic tools (we use
> mostly linear resources for reading, lots of discussion forums, &
> on-screen writing assignments).
> -- we provide an on-site orientation to the learning management  
> system &
> the online program.
> -- we schedule frequent, short assignments & maintain tight deadlines
> -- the instructor for the program schedules a regular (once per month)
> on-site workshop to keep in touch with students
> -- we make ample use of non-technical support systems. For example, we
> provide a toll-free phone number for students to call us with  
> technical
> problems.
>
> Of course, there is still plenty of room for improvement. If we could
> assign more money & time to this program, I would recommend:
> -- increase the on-site orientation significantly. At the moment, we
> provide one full day of technical orientation. Most students would
> benefit from at least twice that amount. Students with next-to-no
> computer skills (many of these students are in the 40s-50s age
> range)would benefit from 3 or 4 days to improve their basic computer
> competencies: opening & closing programs, super-basic file management,
> getting familiar with the keyboard, basic troubleshooting.
> -- add some kind of easy-to-use desktop-sharing or application-sharing
> facility (e.g. Shinkuro). This would make our lives so much easier! As
> the primary person responsible for supporting the instructor & the
> technical needs of the students, I spend HOURS talking on the phone  
> with
> distraut, frustrated students. I have a hard time understanding their
> spoken English sometimes & they have a hard time understanding my
> computer directions. If I could see what they're doing, & demonstrate
> on-screen how to do it the right way, I think we'd all be happier.
>
> Sooo... I guess our approach could be summed up as 'high-touch,
> low-tech'. I can't stress the importance of the high-touch part. In my
> experience, low-literacy students need a warm body who is  
> approachable &
> patient. Of course, it would be best if that warm body were available
> on-site to help (such as an on-site tutor or mentor)... The high-touch
> can be provided at a distance but it is harder & it does take time.
>
> Hope this helps,
> Gina
>
> -------------------
> Gina Bennett
> eLearning Support & Coordination
> College of the Rockies
> Box 8500
> Cranbrook, BC  V1C 5L7
> 250.489.8287
>
>
>
> -----Original Message-----
> From: nifl-technology@nifl.gov [mailto:nifl-technology@nifl.gov] On
> Behalf Of David Rosen
> Sent: October 11, 2005 9:46 AM
> To: Multiple recipients of list
> Subject: [NIFL-TECHNOLOGY:3808] (How) can low-level readers/ 
> speakers (of
> English and other languages) use distance learning effectively?
>
>
> NIFL-Technology Colleagues,
>
> One of the questions posted on the Adult Literacy Education Wiki, in
> the Technology area,
>
>      http://wiki.literacytent.org/index.php/ 
> AleTechnologyQuestions   is
>
> (How) can low-level readers/speakers (of English and other languages)
> use distance learning effectively?
>
> I wonder if you have, or aware of, professional wisdom or research
> which addresses this question. If you are on another electronic list
> where there may be practitioners or researchers who could answer
> this, please forward this post to that list and ask that replies be
> made to the nifl-techology list or to me. (To subscribe to nifl-
> technology, go to http://www.nifl.gov/lincs/discussions/nifl-
> technology/technology_literacy.html)
>
>
> David J. Rosen
> djrosen@comcast.net
>
>
>



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