Return-Path: <nifl-workplace@literacy.nifl.gov> Received: from literacy (localhost [127.0.0.1]) by literacy.nifl.gov (8.9.3/8.9.0.Beta5/980425bjb) with SMTP id NAA09497; Tue, 4 Jan 2000 13:42:04 -0500 (EST) Date: Tue, 4 Jan 2000 13:42:04 -0500 (EST) Message-Id: <0001041337391P.16140@weba6.iname.net> Errors-To: listowner@literacy.nifl.gov Reply-To: nifl-workplace@literacy.nifl.gov Originator: nifl-workplace@literacy.nifl.gov Sender: nifl-workplace@literacy.nifl.gov Precedence: bulk From: jac-lynn@altavista.net To: Multiple recipients of list <nifl-workplace@literacy.nifl.gov> Subject: [NIFL-WORKPLACE:3214] Customer Service Books? X-Listprocessor-Version: 6.0c -- ListProcessor by Anastasios Kotsikonas Content-Transfer-Encoding: 7bit Content-Type: Text/Plain Status: OR Hello all, I will be teaching a course in customer service skills to some of our pre-GED and GED students. Can anyone recommend any textbooks they've used and found to be helpful? The students are native English speakers. Thanks for your help. ---------------------------------------------------------------- Get your free email from AltaVista at http://altavista.iname.com
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