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Workplace skill requirements
Benefits of workplace education programs Employer participation
Corporate concerns
The Educational Quality of the Workforce National Employer Survey done in 1994 found the following:
- 32% of establishments said that less than or equal to 75% of their workforce are fully proficient,
- 21% believe that greater than 75% and less than or equal to 85% of their workforce are proficient,
- 27% believe that greater than 85% and less than or equal to 95% of their workforce are proficient, and
- 19% believe that more than 95% of their workforce are proficient.
(Zemsky, p3)
The AMA's study, "Corporate Concerns", found that companies ranked developing and improving workforce skills as the:
Small business owners in the "Voices from Main Street: Assessing the State of Small Business Workforce Skills" 2000 survey stated that:

Workplace skill requirements
The 2001 AMA Survey on Workplace Testing found the following facts:
- 11% of respondent firms tested all job applicants in math skills, compared to
- 10% in 2000 and
- 8% in 1999.
- 14% of respondent firms tested all job applicants for literacy skills, compared to
- 13% in 2000 and
- 11% in 1999.
- 35% of respondent firms tested some job applicants in literacy skills, compared to
- 37% in 2000 and
- 34% in 1999.
- 38% of respondent firms tested some job applicants in math skills, compared to
- 39% in 2000 and
- 37% in 1999.
- 41% of respondent firms tested some job applicants for basic skills, compared to
- 43% in 2000 and
- 41% in 1999.
- 34.1% of applicants tested by respondent firms lacked the skills necessary to perform the jobs they sought in 2000, compared to
- 38.3% in 1999 and
- 35.5% in 1998.
- 84.6% of the respondent firms did not hire skill-deficient applicants.
- 3.5% hired skill deficient applicants and assigned them to obligatory remedial training,
- 3% hired them and offered voluntary remedial training, and
- 8.2% took other action.
(American Management Association, p1)
The survey "Voices from Main Street: Assessing the State of Small Business Workforce Skills" found the following skills very important in 2000:
- 86% - verbal communication skills
- 77% - interpersonal skills
- 62% - math skills
- 59% - written communication
- 52% - basic business skills
- 46% - financial accounting
- 43% - mechanical ability
- 41% - computer skills
- 18% - internet knowledge
- 18% - science
(American Express, Small Business Services, p12)

Benefits of workplace education programs
Productivity increases based on different factors:
Manufacturing sector:
- 10% increase in the average education of all workers* is associated with an increase of 8.6%
- 10% increase in hours results in an increase of 5.6%
- 10% increase in capital stock results in an increase of 3.4%
Non-manufacturing sector:
*Equivalent to slightly more than one additional year of schooling.
In a study on the economic benefits of the workplace, 98% of employers reported the following results with Workplace Education Programs:
- At least one organizational benefit
- Employees gained at least one skill
(Bloom, p6)

Employer participation
The EQW National Employer Survey, 1994, found that establishments were engaged in the following training activities:
- 25.1% in literacy/numeracy training
- 47.5% in tuition reimbursement
- 51.5% in computer literacy
- 51.5% in EEO or diversity/sensitivity
- 54.9% in team work or problem solving
- 62.7% in executive development
- 65.3% in line supervisory skills
- 68.3% in sales or customer service
- 68.5% in cross training
- 68.5% in production or equipment
- 73.9% in new worker orientation
- 76.1% in new methods/procedures
- 81.2% in health and safety.
Also in 1994:
- Less than 20% of employers in the business services, retail, or construction sectors offered literary, numeracy, and basic education training
- More than 50% of employers in utilities, finance, insurance, and primary metals offered this type of training.
(Lynch, p12)
The survey "Voices from Main Street: Assessing the State of Small Business Workforce Skills" found the following in 2000:
- 38% of small businesses participated in local workforce skills improvement programs.
- 40% of small businesses were aware of local workforce skills improvement programs.
Of the small businesses participating in local workforce skills improvement programs:
- 37% worked with community colleges
- 29% with vocational schools
- 24% with public schools
- 15% with private colleges or universities
- 10% with businesses associations
- 7% with private schools
- 2% with government agencies
- 2% with private consultants and training agencies
- 6% with other agencies.
(American Express, Small Business Services, p20)
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