National Institute for Literacy
 
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Workforce Education Facts

Workplace skill requirements
Benefits of workplace education programs
Employer participation

Corporate concerns

The Educational Quality of the Workforce National Employer Survey done in 1994 found the following:

  • 32% of establishments said that less than or equal to 75% of their workforce are fully proficient,
  • 21% believe that greater than 75% and less than or equal to 85% of their workforce are proficient,
  • 27% believe that greater than 85% and less than or equal to 95% of their workforce are proficient, and
  • 19% believe that more than 95% of their workforce are proficient.
    (Zemsky, p3)

The AMA's study, "Corporate Concerns", found that companies ranked developing and improving workforce skills as the:

Small business owners in the "Voices from Main Street: Assessing the State of Small Business Workforce Skills" 2000 survey stated that:


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Workplace skill requirements

The 2001 AMA Survey on Workplace Testing found the following facts:

  • 11% of respondent firms tested all job applicants in math skills, compared to
  • 10% in 2000 and
  • 8% in 1999.
  • 14% of respondent firms tested all job applicants for literacy skills, compared to
  • 13% in 2000 and
  • 11% in 1999.
  • 35% of respondent firms tested some job applicants in literacy skills, compared to
  • 37% in 2000 and
  • 34% in 1999.
  • 38% of respondent firms tested some job applicants in math skills, compared to
  • 39% in 2000 and
  • 37% in 1999.
  • 41% of respondent firms tested some job applicants for basic skills, compared to
  • 43% in 2000 and
  • 41% in 1999.
  • 34.1% of applicants tested by respondent firms lacked the skills necessary to perform the jobs they sought in 2000, compared to
  • 38.3% in 1999 and
  • 35.5% in 1998.
  • 84.6% of the respondent firms did not hire skill-deficient applicants.
  • 3.5% hired skill deficient applicants and assigned them to obligatory remedial training,
  • 3% hired them and offered voluntary remedial training, and
  • 8.2% took other action.
    (American Management Association, p1)

The survey "Voices from Main Street: Assessing the State of Small Business Workforce Skills" found the following skills very important in 2000:

  • 86% - verbal communication skills
  • 77% - interpersonal skills
  • 62% - math skills
  • 59% - written communication
  • 52% - basic business skills
  • 46% - financial accounting
  • 43% - mechanical ability
  • 41% - computer skills
  • 18% - internet knowledge
  • 18% - science
    (American Express, Small Business Services, p12)

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Benefits of workplace education programs

Productivity increases based on different factors:

Manufacturing sector:

  • 10% increase in the average education of all workers* is associated with an increase of 8.6%
  • 10% increase in hours results in an increase of 5.6%
  • 10% increase in capital stock results in an increase of 3.4%

Non-manufacturing sector:

*Equivalent to slightly more than one additional year of schooling.

In a study on the economic benefits of the workplace, 98% of employers reported the following results with Workplace Education Programs:

  • At least one organizational benefit
  • Employees gained at least one skill
    (Bloom, p6)

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Employer participation

The EQW National Employer Survey, 1994, found that establishments were engaged in the following training activities:

  • 25.1% in literacy/numeracy training
  • 47.5% in tuition reimbursement
  • 51.5% in computer literacy
  • 51.5% in EEO or diversity/sensitivity
  • 54.9% in team work or problem solving
  • 62.7% in executive development
  • 65.3% in line supervisory skills
  • 68.3% in sales or customer service
  • 68.5% in cross training
  • 68.5% in production or equipment
  • 73.9% in new worker orientation
  • 76.1% in new methods/procedures
  • 81.2% in health and safety.

Also in 1994:

  • Less than 20% of employers in the business services, retail, or construction sectors offered literary, numeracy, and basic education training
  • More than 50% of employers in utilities, finance, insurance, and primary metals offered this type of training.
    (Lynch, p12)

The survey "Voices from Main Street: Assessing the State of Small Business Workforce Skills" found the following in 2000:

  • 38% of small businesses participated in local workforce skills improvement programs.
  • 40% of small businesses were aware of local workforce skills improvement programs.

Of the small businesses participating in local workforce skills improvement programs:

  • 37% worked with community colleges
  • 29% with vocational schools
  • 24% with public schools
  • 15% with private colleges or universities
  • 10% with businesses associations
  • 7% with private schools
  • 2% with government agencies
  • 2% with private consultants and training agencies
  • 6% with other agencies.
    (American Express, Small Business Services, p20)
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Last updated: Thursday, 29-May-2008 09:53:27 EDT