Hi Everyone,

I am passing on a resource sent in by a subscriber. It is a lengthy
online publication rich with useful examples of promising practices in
patient communication.

PROMISING PRACTICES FOR PATIENT-CENTERED
COMMUNICATION WITH VULNERABLE POPULATIONS:
EXAMPLES FROM EIGHT HOSPITALS

http://www.cmwf.org/usr_doc/Wynia_promisingpracticespatientcentered_947.pdf

I have added this and other promising practices (from you all) to the
ALE Wiki Health Literacy page:

http://wiki.literacytent.org/index.php/Health_Literacy

Please send me a description if you have a story to add to this section!

All the best,
Julie

Julie McKinney
Discussion List Moderator
World Education/NCSALL
jmckinney at worlded.org