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[HealthLiteracy 551] using pictures in health communications

Peter S. Houts

psh2 at email.psu.edu
Tue Jan 9 22:04:38 EST 2007


Paul - I agree with all of your comments. I, too, have been misled by
focus groups for the reasons you mentioned. The real test of pictures
should be by having people use them. Pilot testing is more reliable than
focus groups.

There is another issue we need to keep in mind - the image that the
organization producing the education materials wants to project about
itself - and this was mentioned by Ceci and Len Doak as well in talking
about supervisors. While stick figures would have worked as well in the
Eldercare materials, the American Geriatrics Society wanted something that
looked more "professional." So we ended up with simple line drawings that
looked like real people. To address the problem of ethnicity and gender,
we consciously included an equal number of Latino, African American, and
Caucasian figures in each chapter. So far I have not heard any complaints
about ethnicity in those materials.

I think that Paul's point about using Caucasian figures in Tanzania because
they did the job and were available is important. The average person who
is seeking help will usually overlook "politically correct" issues because
the materials give the information he or she needs.

I want to thank Sunil for sharing his article. I will read it with great
interest and share my thoughts - hopefully tomorrow. I wish that we could
have sent our review article to the list surv as a pdf file - but I don't
have it in that format. I sent an email to the journal's editor asking if
he can get me a pdf copy. If he does, I will send it out on the list surv
as well.

One additional thought I want to share is about using photographs. I have
seen some excellent photo novelas that tell a story about changing health
behaviors (such as encouraging Latino women to have mammograms). When they
include pictures of people like those in the intended audience, then
viewers can identify with the characters in the story which should help
make the message stronger. The photo novelas that I saw also used text -
largely in the form of speaking balloons - to insure that the viewer
understands the intended message. My hunch is that photo novelas can be
very effective. However, when writing our review article, I could not find
tightly controlled experimental/control studies that proved this. Some
rigorous research on photo novelas would be an important contribution to
our field.

We considered using photographs in the Eldercare materials and rejected
them for several reasons. First is the problem of representing different
types of people. Photographs are so detailed that they give viewers many
reasons for saying "they're not like me." Second, as I mentioned in the
slide talk and was mentioned by Ceci and Len as well - people with poor
reading skills are especially likely to attend to irrelevant details and
photographs are loaded with detail. While photographs are very good at
gaining attention and for generating emotional responses, but they are less
good at controlling how viewers interpret the message. Simple line
drawings combined with simple text are the best way to insure that the
audience is interpreting the picture the way we intend. Marcia Trenter
made an important point in her earlier message - about how pictures, by
themselves without accompanying text, can lead to many and often unintended
interpretations. I'm attaching a cartoon from the New Yorker that makes
that point too.

Peter
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