National Institute for Literacy
 

[HealthLiteracy 1534] Re: FW: Assessment of Health Literacy viaTelephone

Julie Gazmararian jagazma at sph.emory.edu
Mon Dec 3 18:48:09 EST 2007


MessageAn important point with the article below -- we used the phone survey to assess knowledge of chronic condition -- but we had already measured health literacy with the S-TOFHLA - based on previous in-person surveys.

Julie Gazmararian
----- Original Message -----
From: Hill, Shirley
To: The Health and Literacy Discussion List
Sent: Monday, December 03, 2007 3:17 PM
Subject: [HealthLiteracy 1530] FW: Assessment of Health Literacy viaTelephone


Hi Everyone; Thought this article might be of interest in regard to literacy and phone surveys.
Shirley Hill,RN,B.N.
Health Promotion Specialist
Population Health, Chinook Health





Subject: RE: [HealthLiteracy 1520] Assessment of Health Literacy via Telephone


Hi Shirley,


http://nnlm.gov/outreach/consumer/hlthlit.html for general info and this seems to be a good starting point, http://www.ncbi.nlm.nih.gov/sites/entrez?db=pubmed&list_uids=14630383&cmd=Retrieve&indexed=google

1: Patient Educ Couns. 2003 Nov;51(3):267-75. Links
Health literacy and knowledge of chronic disease.
Gazmararian JA, Williams MV, Peel J, Baker DW.
Department of Health Policy and Management, Emory Center on Health Outcomes and Quality, Rollins School of Public Health of Emory University, 6th Floor, 1518 Clifton Road, NE, Atlanta, GA 30322, USA. jagazma at sph.emory.edu

We sought to examine the relationship between health literacy and knowledge of disease among patients with a chronic disease. A total of 653 new Medicare enrollees aged 65 years or older who had at least one chronic disease (115 asthma, 266 diabetes, 166 congestive heart failure, 214 hypertension), completed both the in-person and telephone survey. Health literacy measured by the short test of functional health literacy in adults (S-TOFHLA) and demographic information were collected during the in-person survey. Knowledge of disease was assessed by questions based on key elements in educational materials during a telephone survey. Overall, 24% of patients had inadequate and 12% had marginal health literacy skills. Respondents with inadequate health literacy knew significantly less about their disease than those with adequate literacy. Multivariate analysis indicated that health literacy was independently related to disease knowledge. There are many opportunities to improve patients' knowledge of their chronic disease(s), and efforts need to consider their health literacy skills.

PMID: 14630383 [PubMed - indexed for MEDLINE]


Cathy
-----Original Message-----
From: healthliteracy-bounces at nifl.gov [mailto:healthliteracy-bounces at nifl.gov] On Behalf Of Ludke, Robert (ludkerl)
Sent: November 29, 2007 2:32 PM
To: healthliteracy at nifl.gov
Subject: [HealthLiteracy 1520] Assessment of Health Literacy via Telephone


I am looking for a way to quickly assess health literacy via a random digit dialed telephone survey. I realize that there are limitations to this approach, but an opportunity presents itself to gain some insight into the health literacy of a specific population. I have not found any telephone-based assessment tools. Do any exist? Any ideas on how to assess health literacy via the telephone? Your help and insights would be greatly appreciated. Thanks.



Bob



Robert L. Ludke, Ph.D.

Professor of Family Medicine and

Senior Research Scientist

Institute for the Study of Health

University of Cincinnati

PO Box 670840

Cincinnati, Ohio 45267-0840

Phone: (513) 558-2757

Fax: (513) 558-2744

E-mail: Robert.Ludke at uc.edu



Campus location: 260 Stetson Street, Suite 4000







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