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[HealthLiteracy 1569] Med. School Literacy "standard patients"

Lendoak at aol.com

Lendoak at aol.com
Fri Dec 7 11:57:14 EST 2007


Dear List Surv,

Here is a brief summary of a health/literacy program that was conducted
during the 1990s at the Univ. of Colorado Med School.

The purpose was to create awareness of the literacy problems, and teach
mediating actions to reduce the problems. The program was funded by NCI and ran
for 2 years. Laurie Schneider of AMC was involved in facilitating the program.
(Ceci and I had very minor roles as consultants.)

To teach awareness of the problems, the program employed actors and actresses
of several ethnic groups to act as "standarized patients". They were given
training to act as patients who had limited literacy skills. (The students
were not told in advance that this was role playing.) The actors interacted with
the med students in typical examining room situations. After these
interactions, students were advised of ways they could have improved their
communications with the pts.

Some findings:

- The awareness goal was reached, and the students enjoyed the encounters.

- The actors/actresses did not like their roles. They felt demeanded to
play "dumb" characters.

- Soon the word got around to the students that these were not real
patients, and being bright young people, and they began to "game" the system.

- I believe that the program died; primarily for lack of funds. (And perhaps
for lack of a strong advocate.)

- A preliminary report was issued at the end of 2 years, but I don't believe
there was a final report.

We hope this can add a bit on curriculum. Is it of any help?

Ceci and Len Doak










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