National Institute for Literacy
 

[ProfessionalDevelopment 1915] Re: Requesting Resource Information

Jodi Crandall crandall at umbc.edu
Thu Feb 7 20:16:19 EST 2008


Robin,

I agree that we need to have higher entry requirements for adult ESOL
teachers and tutors. If I didn't, I wouldn't have undertake that
huge project to try to find out what the states now require and what
they are planning. I would love to see tutors participating in a
structured training program of sufficient duration to provide the
foundation that you mention. I just don't know how much we can
expect when they are volunteers.

I would love to hear from various volunteer program administrators
about the kinds of pre-service and in-service training they provide
and what kind of incentives (if necessary) to get volunteers to
participate.

Jodi
On Feb 7, 2008, at 7:22 PM, robinschwarz1 at aol.com wrote:


> Jodi-- Embedded training is pretty much what I do-- meet with tutor

> and student and try to help the tutor develop adjusted strategies

> and techniques for working with that learner and teach the teacher

> as we go along what works.

>

> What I am saying is that the foundations skills are so lacking

> that the "embedded training" is just like putting water color paint

> on a house in a rainy climate. I know places like Illinois have

> made some good efforts to create a more substantial training

> program for tutors and require that they complete an online portion

> and a face to face session or two before tutors can begin. It is a

> start--but I have worked with one literacy provider organization

> that admitted in so many words that it was more important to keep

> the tutors happy than to serve the learners' real needs-- so that

> organization would not change its highly ineffective method of

> assigning tutors to students even while recognizing that learners'

> needs were not being met.

>

> I am suggesting that perhaps this paradigm can be shifted--rather

> dramatically, that learners' needs MUST drive tutor training and

> assignments. What is so bad about setting things up so tutors

> must EARN the right to work with learners just as teachers must? I

> know of at least one program in the West that does that. Tutors

> must literally earn the qualification as a tutor through

> participation in a rigorous training program before they can have

> the privilege of working with a learner. And they have tutors not

> only eager to start, but who are competent enough to love what they

> do and know they are being effective. Most training programs I am

> aware of last from about 6-18 hours and are a hodge-podge of

> information on adult learning, doing paperwork, culture

> information, ESL general principles (but few techniques), etc.

> Even things like learning how to set concrete, achievable, real

> goals WITH the learner and then measure progress in clear terms are

> elements that I have never seen in training. In working with some

> professional tutors from one of the large literacy organizations a

> few years ago, I was told that they were well trained in setting up

> a lesson plan, but had not the first word of training in how to

> measure whether the lesson was effective or not.

>

> What you see when this happens and learning is vague is the blame-

> the-learner syndrome. EVERY ONE of the tutors here that I have

> worked with FIRST blamed the learner for not "getting" what was

> being offered, and then, later in the conversation, began to wonder

> if maybe they ( the tutor) could possible present the information

> differently or wonder if it was even the RIGHT information. One

> of these--and his supervisor-- characterized his learner as an

> almost total beginner in English and the tutor was doing ESOL

> 101.01--"Hi. My name is___. What is YOUR name?" . FIVE minutes

> with the learner told me that he was really an intermediate

> learner-- he had LOTS of not-so-comprehensible English and wanted

> to learn more vocabulary to be able to carry on a normal

> conversation. The tutor, having nothing to compare it to, nor any

> rubric or anything for gauging it, judged the level to be zero.

>

> I agree that SOME tutors COULD learn on the ground, but unless they

> have more preparation for what they are going to do, it would take

> a tremendous amount of mentoring and monitoring, which no literacy

> program could manage, that I know of. One of the tutors I have

> mentored here is a 25-yr. teaching veteran. She confessed that

> NOTHING in her experience as a teacher prepared her for the demands

> of tutoring a highly literate adult ESOL learner.

>

> Robin

>

>

> -----Original Message-----

> From: Jodi Crandall <crandall at umbc.edu>

> To: The Adult Literacy Professional Development Discussion List

> <professionaldevelopment at nifl.gov>

> Sent: Thu, 7 Feb 2008 2:59 pm

> Subject: [ProfessionalDevelopment 1912] Re: Requesting Resource

> Information

>

> I think Robin has shared what are very important concerns.

>

> I also know how hard it is to expect volunteer tutors to have

> substantial training in teaching ESL/ESOL. I'd really like to know

> how various programs structure professional development for

> volunteers/tutors? In a recent brief I co-authored, with Genesis

> Ingersoll and Jacqueline Lopez at CAL, "Adult ESL Teacher

> Credentialing and Certification" we tried to identify what the

> states are requiring in terms of initial hiring and professional

> development. Because it was a "Brief," we could not go into much

> detail on various ways in which individual programs are training or

> what their initial hiring expectations are. You can access the

> Brief at:

> www.cal.org/caela

>

> Be sure to click on the large table which provides information on

> each of the states and the District of Columbia.

>

> Since we know that most adult ESL/ESOL practitioners gain much of

> their knowledge and skill on the job (see Marilyn Gillespie and

> Cristine Smith on this at NCSALL), we really need to figure out the

> best ways in which we can support tutors and help them to gain

> skills while they are tutoring.

>

> Is there a way to "embed" training in the volunteers' tutoring

> experiences. I'm thinking of something similar to ways in which

> ESL and work-related training is provided to workers on the job.

> "Embedded training" -- the same as ESL and skills instruction

> embedded in work -- is something that has great potential, I

> think. Has anyone tried this? How?

>

> Jodi Crandall

>

>

>

>

> On Feb 7, 2008, at 1:15 PM, robinschwarz1 at aol.com wrote:

>

>> I hate to be a wet blanket here, but this just caught my eye. Why

>> don't you recommend that this person advertise at a local college

>> for someone to tutor him. He needs someone who will work with him

>> on his assignments who is able to meet him at the level of English

>> he already has. I say this having just worked with one on one

>> with the FOURTH tutor from the local library Literacy Services

>> assigned to an ESOL learner with fairly strong English skills. I

>> have also worked with numerous literacy service providers in

>> several states and regularly provide PD sessions for literacy

>> tutors in the state where I live.

>>

>> These tutors mean so well but know so very little about working

>> with ESOL learners that frankly, it is not a productive match.

>> Since the tutors do not know ESOL issues well, they tend to grab

>> at some generic book in hopes that will appease the learner-- when

>> usually the learner has very specific needs and goals, as does

>> this learner, which do not get met or addressed at all.

>>

>> I am so disheartened by the gap between what ESOL learners need

>> and what their literacy tutors are providing that I have decided

>> to speak more frankly about it. I have adjusted my sessions with

>> tutors to help them start with the very basics: let's find out

>> just what English your learner actually knows and then what he or

>> she really came to you to learn.

>>

>> Robin Lovrien Schwarz

>> -----Original Message-----

>> From: Sandy Phillips <SPhillips at ci.oceanside.ca.us>

>> To: lbedford at rushmore.com; The Adult Literacy Professional

>> Development Discussion List <professionaldevelopment at nifl.gov>

>> Sent: Thu, 7 Feb 2008 10:37 am

>> Subject: [ProfessionalDevelopment 1910] Re: Requesting Resource

>> Information

>>

>> Laurie,

>>

>> Have him call the Literacy Coordinator at the Stockton Public

>> Library Peaches Ehrich at (209) 937-8261. I am sure she can help

>> him locate the help he needs.

>>

>> Sandy Phillips

>> Literacy Coordinator

>> Volunteer Coordinator

>> (760) 435-5683

>> (760) 435-5681 FAX#

>> sphillips at ci.oceanside.ca.us

>>

>> From: professionaldevelopment-bounces at nifl.gov

>> [mailto:professionaldevelopment-bounces at nifl.gov] On Behalf Of

>> Laurie Bedford

>> Sent: Thursday, February 07, 2008 7:38 AM

>> To: The Adult Literacy Professional Development Discussion List

>> Subject: [ProfessionalDevelopment 1909] Requesting Resource

>> Information

>>

>> All,

>> I am an adjunct faculty member at an online unversity teaching

>> graduate courses. I have a student who is struggling with his

>> writing. He is an english languague learner and Spanish is his

>> first language. He lives in Stockton, CA. Does anyone know of

>> any resources in that area that he might draw upon? Thanks.

>> Laurie

>>

>>

>> Laurie Bedford, Ph.D.

>> Adjunct Faculty/Instructional Development Consultant

>> lbedford at rushmore.com

>> 605-720-7881

>>

>>

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>

> JoAnn (Jodi) Crandall

> Professor and Director

> Language, Literacy and Culture Ph.D. Program

> Director, Peace Corps Master's Intl Program in ESOL/Bilingual

> Education

> University of Maryland Baltimore County

> 1000 Hilltop Circle

> Baltimore, MD 21250

> tel: 410-455-2313

> fax: 410-455-8947

> eml: crandall at umbc.edu

>

>

>

>

> =

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> National Institute for Literacy

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> Adult Literacy Professional Development mailing list

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> professionaldevelopment at nifl.gov

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> To unsubscribe or change your subscription settings, please go to

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> Email delivered to robinschwarz1 at aol.com

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>

> Professional Development section of the Adult Literacy Education Wiki

>

> http://wiki.literacytent.org/index.php/

> Adult_Literacy_Professional_Development

> ----------------------------------------------------

> National Institute for Literacy

> Adult Literacy Professional Development mailing list

> professionaldevelopment at nifl.gov

>

> To unsubscribe or change your subscription settings, please go to

> http://www.nifl.gov/mailman/listinfo/professionaldevelopment

>

> Email delivered to crandall at umbc.edu

>

> Professional Development section of the Adult Literacy Education Wiki

> http://wiki.literacytent.org/index.php/

> Adult_Literacy_Professional_Development


JoAnn (Jodi) Crandall
Professor and Director
Language, Literacy and Culture Ph.D. Program
Director, Peace Corps Master's Intl Program in ESOL/Bilingual Education
University of Maryland Baltimore County
1000 Hilltop Circle
Baltimore, MD 21250
tel: 410-455-2313
fax: 410-455-8947
eml: crandall at umbc.edu




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