Cheryl Keenan's message notes that program improvement works both bottom-up 
and top-down and invites us to participate in the bottom-up side of the 
process. Do list members have hopes for the ways in which program leadership & 
improvement might influence policy at the federal or state level?

Jan Gallagher
Director of Communications
Literacy Assistance Center
www.lacnyc.org
voice 212.803.3332
fax 212.785.3685