In response to Kim's, Sandy's and David's postings, I'd like to add my
thoughts.

ProLiteracy America's accreditation system has addressed this issue by
requiring that organizations provide opportunities to students to become
involved in their organizations beyond instruction. The specific standards
were developed with input from learner leaders from VALUE, ProLiteracy's
Student Advisory Council, and other groups.

"Provide Opportunities" is the key phrase. Echoing David's comments, I agree
that learners who are interested (and have the time) will participate; and
those who aren't interested (or don't have the time) will decline to do so.
Successful involvement can happen without attracting a large percentage of
learners in particular activities.

Organizations can meet these student involvement standards in a wide variety
of ways. Participating in program improvement, in my view, is a very
important and effective option. We've seen organizations do this in many
ways, including student surveys, participation on a program improvement
team, focus groups, student discussion groups, and serving on
boards/advisory boards.

Other involvement activities include volunteering for the organization (just
like any other adult), assisting with training/staff development, providing
orientation and support to new students, participating in public awareness
and advocacy activities, and more.

Frankly, I'm not sure how we can do effective program improvement without
learner input and involvement.

Thanks,

Mark F. Cass
Accreditation Coordinator & Staff liaison to the Student Advisory Council
ProLiteracy America
1320 Jamesville Ave.
Syracuse, NY  13210
Phone: 315 422-9121 Extension 313
Fax:     315 422-6369
mailto:mcass at proliteracy.org