Dear List Subscribers:

A new page has been added to the Program Leadership and Improvement Special 
Collection web site http://pli.cls.utk.edu]. It's called "Stories of 
Program Improvement" and was developed as a response to what many of you 
have told us over the last couple of years - that you would like to hear 
about real experiences from real folks like yourself who have tried to 
improve their program at some level.

We started the page off with narratives from three of five participants who 
recently participated in a UPS Foundation-funded "Leadership for Community 
Literacy" Initiative.  After implementing a program improvement model based 
on the EFF Standards and Quality Program Practices, these participants 
wrote about their experiences - you can see their unedited stories at 
http://pli.cls.utk.edu/Stories/index.html.

Lori Hairrell, who headed up the effort by the Literacy Coalition of 
Chattanooga, will be a guest on the discussion list in a couple of 
weeks.  Details on her visit are forthcoming.

Two more stories from the UPS Foundation/EFF initiative will be added in a 
few weeks.  We would also like to add more stories - from you!  If you have 
done any kind of structured program improvement effort in your AE program, 
please consider contributing your story to this page. It can be two 
paragraphs, or a long narrative - I can even write it up if you want to 
just send notes or give me information.  Please consider doing this, and 
let me know if you're interested <kchaney at utk.edu>.

Sincerely,
Kim