Hi Ruth, 
I worked on a project called Steps to Employment a few years ago. The
project produced manuals that could be used to present workshops to
internationally trained individuals in 18 occupations. One of the
manuals is for Financial clerks and another one is for Call Centre
workers. 
Each Workbooks is organized into ten units and a glossary. The first
five units contain basic orientation to the sector in Ontario (dated
now, but a good model for you). Units 6 to 9 introduce
occupation-specific terminology and workplace communication. The final
unit contains a self-assessment form and activities to guide the
participants in setting short-term goals. The Instructor Guide is a
framework for instruction that includes sources for background
information on the sector (dated too, but still useful), teaching
strategies appropriate to the content of the workshops, a guide to the
activities in the workbook, including answer keys, and a list of
authentic materials to use for each unit.
I think you'll find lots to help you with your curriculum development!
Here's the link: http://www.settlement.org/steps/main.html. This is the
main page for the manuals and explains more about them. Scroll down to
the bottom of the page and click on Steps Manuals to see the list of
occupations and download any of the manuals. 
Trudy

Trudy Kennell
Curriculum developer and editor
AlphaPlus Centre
161 Eglinton Ave E., Suite 704
Toronto, ON M4P 1J5
www.alphaplus.ca
tkennell at alphaplus.ca
416-322-1012 X 302

-----Original Message-----
From: technology-bounces at nifl.gov [mailto:technology-bounces at nifl.gov]
On Behalf Of Eunice Snay
Sent: Tuesday, January 15, 2008 10:38 AM
To: The Technology and Literacy Discussion List
Subject: [Technology 1461] Re: ENGLISH for the Office

Ruth: 

This link is for an office simulation experience.
http://www.workingsimulations.com/dswmedia/working_simulations.html.

In settings you can set it to "Beginner" to "A walk in the park" to
"Busy" to "Very Busy" to finally "Hit the Fan".  So this website has
progressive levels of difficulty.

I'm not sure it's real intuitive for an ESOL student, but with a
teachers assistance to get started it can work for an Intermediate ESOL
student thinking about working in an office situation. 

Eunice Snay
Central SABES Regional Technologist
508-854-4514
esnay at qcc.mass.edu
 

-----Original Message-----
From: technology-bounces at nifl.gov [mailto:technology-bounces at nifl.gov]
On Behalf Of ra_duffynospam at comcast.net
Sent: Monday, January 14, 2008 7:13 PM
To: The Adult English Language Learners Discussion List;
familyliteracy at nifl.gov; englishlanguage at nifl.gov;
professionaldevelopment at nifl.gov; technology at nifl.gov
Subject: [Technology 1459] ENGLISH for the Office

Hi everyone,

I am going to be developing curriculum for intermediate to advanced ESL
students wanting to work as an office assistant.  I am wondering if
anyone is aware of any level appropriate textbooks and/or websites for
this.  I have been trying to find some information without any success.
My part of the curriculum is focused on the language used in the office
(role plays, case studies, etc.) while students are also learning the
various computer applications.

Any help would be very much appreciated.  Thank you in advance.

--
Ruth Duffy
Shoreline Community College

 

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