National Institute for Literacy
 

[Technology 1466] Re: ENGLISH for the Office

ra_duffynospam@comcast.net ra_duffy at comcast.net
Tue Jan 15 13:24:57 EST 2008


THANK YOU, Trudy!!

--
Ruth

-------------- Original message ----------------------
From: "Trudy Kennell" <tkennell at alphaplus.ca>

> Hi Ruth,

> I worked on a project called Steps to Employment a few years ago. The

> project produced manuals that could be used to present workshops to

> internationally trained individuals in 18 occupations. One of the

> manuals is for Financial clerks and another one is for Call Centre

> workers.

> Each Workbooks is organized into ten units and a glossary. The first

> five units contain basic orientation to the sector in Ontario (dated

> now, but a good model for you). Units 6 to 9 introduce

> occupation-specific terminology and workplace communication. The final

> unit contains a self-assessment form and activities to guide the

> participants in setting short-term goals. The Instructor Guide is a

> framework for instruction that includes sources for background

> information on the sector (dated too, but still useful), teaching

> strategies appropriate to the content of the workshops, a guide to the

> activities in the workbook, including answer keys, and a list of

> authentic materials to use for each unit.

> I think you'll find lots to help you with your curriculum development!

> Here's the link: http://www.settlement.org/steps/main.html. This is the

> main page for the manuals and explains more about them. Scroll down to

> the bottom of the page and click on Steps Manuals to see the list of

> occupations and download any of the manuals.

> Trudy

>

> Trudy Kennell

> Curriculum developer and editor

> AlphaPlus Centre

> 161 Eglinton Ave E., Suite 704

> Toronto, ON M4P 1J5

> www.alphaplus.ca

> tkennell at alphaplus.ca

> 416-322-1012 X 302

>

> -----Original Message-----

> From: technology-bounces at nifl.gov [mailto:technology-bounces at nifl.gov]

> On Behalf Of Eunice Snay

> Sent: Tuesday, January 15, 2008 10:38 AM

> To: The Technology and Literacy Discussion List

> Subject: [Technology 1461] Re: ENGLISH for the Office

>

> Ruth:

>

> This link is for an office simulation experience.

> http://www.workingsimulations.com/dswmedia/working_simulations.html.

>

> In settings you can set it to "Beginner" to "A walk in the park" to

> "Busy" to "Very Busy" to finally "Hit the Fan". So this website has

> progressive levels of difficulty.

>

> I'm not sure it's real intuitive for an ESOL student, but with a

> teachers assistance to get started it can work for an Intermediate ESOL

> student thinking about working in an office situation.

>

> Eunice Snay

> Central SABES Regional Technologist

> 508-854-4514

> esnay at qcc.mass.edu

>

>

> -----Original Message-----

> From: technology-bounces at nifl.gov [mailto:technology-bounces at nifl.gov]

> On Behalf Of ra_duffynospam at comcast.net

> Sent: Monday, January 14, 2008 7:13 PM

> To: The Adult English Language Learners Discussion List;

> familyliteracy at nifl.gov; englishlanguage at nifl.gov;

> professionaldevelopment at nifl.gov; technology at nifl.gov

> Subject: [Technology 1459] ENGLISH for the Office

>

> Hi everyone,

>

> I am going to be developing curriculum for intermediate to advanced ESL

> students wanting to work as an office assistant. I am wondering if

> anyone is aware of any level appropriate textbooks and/or websites for

> this. I have been trying to find some information without any success.

> My part of the curriculum is focused on the language used in the office

> (role plays, case studies, etc.) while students are also learning the

> various computer applications.

>

> Any help would be very much appreciated. Thank you in advance.

>

> --

> Ruth Duffy

> Shoreline Community College

>

>

>

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