Hi Joan...

You'll find practical information in:

1.) Letting Go of the Words / Writing Web Content that Works -- by  
Janice (Ginny) Redish

2.) Excellent tips for clear navigation -- helpful for ALL users --  
in Don't Make Me Think / A Common Sense Approach to Web Usability --  
by Steve Krug (get the second edition)

Krug recommends:

3.) Building Accessible Websites -- by Joe Clark

4.) Constructing Accessible Websites -- by Jim Thatcher et al (a VERY  
dry read)

5.) Maximum Accessibility: Making Your Website More Usable for  
Everyone -- by John Slatin and Sharron Rush


All the best,

Mary Jo


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