Hi:

We have just completed a workplace ESL training program for healthcare
environmental services workers.

All the training was specific to their job.  Such as:

- Safety
- Precautions
- Cleaning Procedures
- Customer Service
- Employee Expectations

We used the CASAS Workplace Speaking Assessment to measure gains.

Our preliminary research was that it would take 100 hours of training for a
1 level gain.  On average that equates to 10% +/- for the levels the workers
are in.

The workers showed a 2.9% - 5.8% gain in 24 hours of training.

This can translate into hard cost savings and/or or efficiencies:

- Training results delivered in 25% of the time.  Take the cost of a
training program and divide it by 4.

- Workers are only in training 25% of the time.  Take the cost per hour of a
worker, multiple by the hours of training, multiply by the number of workers
and divide by 4.

- Add both.

We have available details on the program, feedback from the management and
the CASAS pre and post assessment information.

Sincerely,


Barry Baer
877-822-8578




 

-----Original Message-----
From: workplace-bounces at nifl.gov [mailto:workplace-bounces at nifl.gov] On
Behalf Of Donna Brian
Sent: Wednesday, March 08, 2006 7:24 AM
To: NIFL-WORKPLACE
Subject: [Workplace] Looking for Workplace ESL ROI research

Readers,
This message was originally posted on the ESL list, but is as appropriate
for this list.  If you have this information, please reply to this list as
well as the link given.  Others on this list would probably interested in
such resources.
Donna Brian, moderator
Workplace Literacy Discussion List
djgbrian at utk.edu


>-----Original Message-----

>From: englishlanguage-bounces at nifl.gov

>[mailto:englishlanguage-bounces at nifl.gov]On Behalf Of Dottie

>Sent: Tuesday, March 07, 2006 11:10 PM

>To: The Adult English Language Learners Discussion List

>Subject: [EnglishLanguage] Workplace ESL research

>

>

>Colleagues -- can anyone direct me to current research on the benefits

(esp.

>financial) to an employer/business of offering/profiding ESL classes to 

>employees?

>

>My daughter is an IT consultant; her newest client is a shipping 

>company that hires independent truckers.  The potential employees base 

>has changed to include mostly eastern European & Latino immigrants.  

>Unfortunately, their English skills are lower than the company

wants/requires.

>

>My daughter wants to convince the employer that it'll be cost-effective 

>for them to have on-site ESL classes.  [That's my kid!]  However, she 

>needs "evidence" to backup her argument.  I just searched the CAL site  

>& couldn't find anything --did I miss something?

>

>Thanks,

>

>Dottie Shattuck

>HIAS-NC

>Charlotte, NC


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