Page 17 of Working with Value: Industry-specific
Approaches to Workforce Development has some good info
on this topic (the report's scope is broader than ESOL
programs, but is still useful)at: 

http://www.aspenwsi.org/publicationdetailsdb.asp?pid=8

--- Barbara Forsberg <sugimotoforsberg at sbcglobal.net>
wrote:


> Dottie and all,

> This is exactly the kind of information I went

> looking for to write a

> research methodology paper a few months ago (and I

> couldn't find much) so

> I'm looking forward to seeing other responses on

> this. 

> 

> For what it's worth, I'll provide some portions of

> the paper I wrote (see

> references below). 

> 

> 1st study: Wisconsin Workplace Partnership Training

> Program

> All respondents <including employers> agreed that

> the WPT had improved the

> workers' basic academic skills.  The workers agreed

> strongly that the WPT

> had also improved their job skills, self-image, and

> work quality.

> 

> 2nd study: Conference Board

> The top five benefits to organizations that the 55

> employers reported, and

> the percentages reporting those benefits, were:

> 1.	Morale/self-esteem - 87%

> 2.	Quality of work - 82%

> 3.	Improved problem-solving capacity - 82%

> 4.	Team performance - 82%

> 5.	Capacity to cope with change - 75%

> The top five skills that the 55 employers thought

> employees had gained, and

> the percentages reporting those gains, were:

> 1.	Willingness and ability to learn for life - 85%

> 2.	Improved ability to learn and apply information -

> 84%

> 3.	Improved ability to use documents - 84%

> 4.	Positive attitude toward change - 84%

> 5.	Ability to build and work in teams - 80%

> 

> 3rd study: ED>Net

> The calculated growth rates for the 224 companies

> who did and did not

> receive ED>Net services were:

> *	Total employment (number of jobs):  7.4% vs. 3.2%

> *	Wages per worker:  7.3% vs. 4.6%

> *	Gross profits:  no significant difference

> The economic performance of state funds invested in

> ED>Net programs was

> found to be as follows:

> *	Benefit/cost ratio:  9.6%

> *	Fiscal return on investment (ROI): minimum of 19%,

> maximum of 35%

> The report points out that the ED>Net services,

> while not necessarily the

> cause of the higher growth rates, can definitely be

> said to be statistically

> associated with them. It may be, for example, that

> the companies who sought

> out ED>Net services were growing already and needed

> help with training, or

> that the companies who sought out ED>Net services

> were pursuing other

> strategies that made them more successful. 

> 

> References

> Conference Board. (1999). Turning skills into

> profit: Economic benefits of

> workplace education programs (Research Report No.

> 1247-99-RR).  New York,

> NY: Bloom, M. R. & Lafleur, B

> Paris, K. A. (1992). Evaluation of the third year of

> implementation of the

> Wisconsin Workplace Partnership Training Program

> (Report No. CE064497).

> Madison, WI: Center on Education and Work. (ERIC

> Document Reproduction

> Service No. ED 361535)

> Thomas/Lane & Associates in association with James

> Bowman Association (2000,

> March 1). An evaluation of California's community

> college based economic

> development programs ( ED>Net). Retrieved November

> 22, 2005, from

> http://www.cccewd.net/resource.cfm?c=11

> 

> Barbara Forsberg

> 510-845-8240 (home)

> 510-282-3153 (cell)

> 

> 

> 

> -----Original Message-----

> From: workplace-bounces at nifl.gov

> [mailto:workplace-bounces at nifl.gov] On

> Behalf Of Donna Brian

> Sent: Wednesday, March 08, 2006 7:24 AM

> To: NIFL-WORKPLACE

> Subject: [Workplace] Looking for Workplace ESL ROI

> research

> 

> Readers,

> This message was originally posted on the ESL list,

> but is as appropriate 

> for this list.  If you have this information, please

> reply to this list as 

> well as the link given.  Others on this list would

> probably interested in 

> such resources.

> Donna Brian, moderator

> Workplace Literacy Discussion List

> djgbrian at utk.edu

> 

> >-----Original Message-----

> >From: englishlanguage-bounces at nifl.gov

> >[mailto:englishlanguage-bounces at nifl.gov]On Behalf

> Of Dottie

> >Sent: Tuesday, March 07, 2006 11:10 PM

> >To: The Adult English Language Learners Discussion

> List

> >Subject: [EnglishLanguage] Workplace ESL research

> >

> >

> >Colleagues -- can anyone direct me to current

> research on the benefits

> (esp.

> >financial) to an employer/business of

> offering/profiding ESL classes to

> >employees?

> >

> >My daughter is an IT consultant; her newest client

> is a shipping company

> >that hires independent truckers.  The potential

> employees base has changed

> >to include mostly eastern European & Latino

> immigrants.  Unfortunately,

> >their English skills are lower than the company

> wants/requires.

> >

> >My daughter wants to convince the employer that

> it'll be cost-effective for

> >them to have on-site ESL classes.  [That's my kid!]

>  However, she needs

> >"evidence" to backup her argument.  I just searched

> the CAL site  &

> couldn't

> >find anything --did I miss something?

> >

> >Thanks,

> >

> >Dottie Shattuck

> >HIAS-NC

> >Charlotte, NC

> 

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