Hi Dottie 

Have a look at a publication we developed that has a model for
discussing ROI with employers 
http://www.workbase.org.nz/Document.aspx?Doc=VoicesfromManagementJan2003
Final.pdf
Also there is some Australian research - the only piece done there
specifically on benefits of literacy programmes called More Than Money
Can Say  - we have the Executive Summary on our website - the rest of
the research is not available online. 
http://www.workbase.org.nz/Document.aspx?Doc=1996-mtmcs.pdf

The UK  NRDC Website that someone else mentioned does have an earlier
publication  - a literature review- looking at business benefits of
workplace literacy which was inconclusive but it didn't look at the
stuff we had done 
And now they have printed something showing the productivity benefits of
workplace literacy projects 
Both reports are on this page 
http://www.nrdc.org.uk/content.asp?CategoryID=424

Hope this is helpful 

Susan Reid 
Workbase the New Zealand Centre for Workforce Literacy 
www.workbase.org.nz
www.nzliteracyportal.org.nz

-----Original Message-----
From: englishlanguage-bounces at nifl.gov
[mailto:englishlanguage-bounces at nifl.gov] On Behalf Of Dottie
Sent: Wednesday, 8 March 2006 5:10 p.m.
To: The Adult English Language Learners Discussion List
Subject: [EnglishLanguage] Workplace ESL research


Colleagues -- can anyone direct me to current research on the benefits
(esp. 
financial) to an employer/business of offering/profiding ESL classes to 
employees?

My daughter is an IT consultant; her newest client is a shipping company

that hires independent truckers.  The potential employees base has
changed 
to include mostly eastern European & Latino immigrants.  Unfortunately, 
their English skills are lower than the company wants/requires.

My daughter wants to convince the employer that it'll be cost-effective
for 
them to have on-site ESL classes.  [That's my kid!]  However, she needs 
"evidence" to backup her argument.  I just searched the CAL site  &
couldn't 
find anything --did I miss something?

Thanks,

Dottie Shattuck
HIAS-NC
Charlotte, NC 


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