Barbara and others,

I have added the references to the Adult Literacy education Wiki,  
under Workplace Research, at

	http://wiki.literacytent.org/index.php/AleWorkplaceResearch

Please feel free to add other workplace education studies, especially  
those dealing with ROI, to this wiki page.

David J. Rosen
Newsome Associates
newsomeassocaites.com
djrosen at comcast.net

On Mar 8, 2006, at 12:03 PM, Barbara Forsberg wrote:


> Dottie and all,

>

> This is exactly the kind of information I went looking for to write  

> a research methodology paper a few months ago (and I couldn’t find  

> much) so I’m looking forward to seeing other responses on this.

>

> For what it’s worth, I’ll provide some portions of the paper I  

> wrote (see references below).

>

> 1st study: Wisconsin Workplace Partnership Training Program

>

> All respondents <including employers> agreed that the WPT had  

> improved the workers’ basic academic skills.  The workers agreed  

> strongly that the WPT had also improved their job skills, self- 

> image, and work quality.

>

> 2nd study: Conference Board

>

> The top five benefits to organizations that the 55 employers  

> reported, and the percentages reporting those benefits, were:

>

> 1.      Morale/self-esteem – 87%

> 2.      Quality of work – 82%

> 3.      Improved problem-solving capacity – 82%

> 4.      Team performance – 82%

> 5.      Capacity to cope with change – 75%

>

> The top five skills that the 55 employers thought employees had  

> gained, and the percentages reporting those gains, were:

>

> 1.      Willingness and ability to learn for life – 85%

> 2.      Improved ability to learn and apply information – 84%

> 3.      Improved ability to use documents – 84%

> 4.      Positive attitude toward change – 84%

> 5.      Ability to build and work in teams – 80%

>

> 3rd study: ED>Net

>

> The calculated growth rates for the 224 companies who did and did  

> not receive ED>Net services were:

>

> ·       Total employment (number of jobs):  7.4% vs. 3.2%

> ·       Wages per worker:  7.3% vs. 4.6%

> ·       Gross profits:  no significant difference

>

> The economic performance of state funds invested in ED>Net programs  

> was found to be as follows:

>

> ·       Benefit/cost ratio:  9.6%

> ·       Fiscal return on investment (ROI): minimum of 19%, maximum  

> of 35%

>

> The report points out that the ED>Net services, while not  

> necessarily the cause of the higher growth rates, can definitely be  

> said to be statistically associated with them. It may be, for  

> example, that the companies who sought out ED>Net services were  

> growing already and needed help with training, or that the  

> companies who sought out ED>Net services were pursuing other  

> strategies that made them more successful.

>

> References

>

> Conference Board. (1999). Turning skills into profit: Economic  

> benefits of workplace education programs (Research Report No.  

> 1247-99-RR).  New York, NY: Bloom, M. R. & Lafleur, B

>

> Paris, K. A. (1992). Evaluation of the third year of implementation  

> of the Wisconsin Workplace Partnership Training Program (Report No.  

> CE064497). Madison, WI: Center on Education and Work. (ERIC  

> Document Reproduction Service No. ED 361535)

>

> Thomas/Lane & Associates in association with James Bowman  

> Association (2000, March 1). An evaluation of California's  

> community college based economic development programs ( ED>Net).  

> Retrieved November 22, 2005, from http://www.cccewd.net/ 

> resource.cfm?c=11

>

> Barbara Forsberg

>

> 510-845-8240 (home)

>

> 510-282-3153 (cell)

>

>

>

> -----Original Message-----

> From: workplace-bounces at nifl.gov [mailto:workplace- 

> bounces at nifl.gov] On Behalf Of Donna Brian

> Sent: Wednesday, March 08, 2006 7:24 AM

> To: NIFL-WORKPLACE

> Subject: [Workplace] Looking for Workplace ESL ROI research

>

> Readers,

>

> This message was originally posted on the ESL list, but is as  

> appropriate

>

> for this list.  If you have this information, please reply to this  

> list as

>

> well as the link given.  Others on this list would probably  

> interested in

>

> such resources.

>

> Donna Brian, moderator

>

> Workplace Literacy Discussion List

>

> djgbrian at utk.edu

>

> >-----Original Message-----

>

> >From: englishlanguage-bounces at nifl.gov

>

> >[mailto:englishlanguage-bounces at nifl.gov]On Behalf Of Dottie

>

> >Sent: Tuesday, March 07, 2006 11:10 PM

>

> >To: The Adult English Language Learners Discussion List

>

> >Subject: [EnglishLanguage] Workplace ESL research

>

> >

>

> >

>

> >Colleagues -- can anyone direct me to current research on the  

> benefits (esp.

>

> >financial) to an employer/business of offering/profiding ESL  

> classes to

>

> >employees?

>

> >

>

> >My daughter is an IT consultant; her newest client is a shipping  

> company

>

> >that hires independent truckers.  The potential employees base has  

> changed

>

> >to include mostly eastern European & Latino immigrants.   

> Unfortunately,

>

> >their English skills are lower than the company wants/requires.

>

> >

>

> >My daughter wants to convince the employer that it'll be cost- 

> effective for

>

> >them to have on-site ESL classes.  [That's my kid!]  However, she  

> needs

>

> >"evidence" to backup her argument.  I just searched the CAL site   

> & couldn't

>

> >find anything --did I miss something?

>

> >

>

> >Thanks,

>

> >

>

> >Dottie Shattuck

>

> >HIAS-NC

>

> >Charlotte, NC

>

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