National Institute for Literacy
 

[Workplace 522] Re: Cultural/ESL training for front-line supervisors?

Lindle Grigsby lgrigsby at dcccd.edu
Tue Jan 2 10:40:17 EST 2007


Are you willing to share these materials with others?


Lindle Grigsby, Ed.D.
Dean Workforce and Economic Development
Eastfield College
3737 Motley Drive
Mesquite TX 75150

972-860-7199 /Voice
972-860-8373 /Fax
214-403-6111 /Cell
lgrigsby at dcccd.edu /E-mail


>>> "Elsenheimer, Mary" <Mary.Elsenheimer at district196.org> 1/1/2007

1:45 PM >>>

Barry,
How can I obtain these materials?
Thank you,
Mary
----------
From: workplace-bounces at nifl.gov on behalf of barry.baer at comcast.net

Reply To: The Workplace Literacy Discussion List
Sent: Monday, December 4, 2006 7:15 AM
To: The Workplace Literacy Discussion List
Subject: [Workplace 493] Re: Cultural/ESL training for
front-line supervisors?
<<Message: [Workplace 492] Cultural/...>><<File: ATT1257706.txt (
file:%20ATT1257706.txt )>>
Yes, we do.

We have a training materials that are currently in use at hospitals and
hotels.

Thanks,

Barry

-------------- Original message --------------
From: NatDuval at aol.com

Does anyone on this helpful listserv know of training materials
targeted at front-line supervisors in organizations with a high level of
LEP workers? I'm looking for training materials that are more tactical
than generic diversity training -- and that would complement a workplace
ESL program.

This would include things such as:
- Teach supervisors that LEP workers often don't use the the little
English they know, not because they don't want to, but because they're
afraid/intimidated.
- Although workers may nod or say "yes," it does not always mean they
understand.
- Show supervisors ways to encourage workers use their English (e.g.
ask LEP workers to repeat instructions, give instructions, or answer the
phone).

Thank you very much.

Nathalie Duval-Couetil, MBA, PhD
Purdue University
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