I know that many of you who are members of this discussion list are experienced educators who have established ESOL classes in the workplace.  There may also be others who have had little if any experience in the workplace. 

 I am an "educator" and my only experience in the workplace was to wrap Christmas presents at a department store when I was 18 years old. I didn't know who to contact  or how to approach someone in a business where we wanted to establish an ESOL class. This is the first and most common question asked by those who are beginning to work with workplace ESOL classes, "What do we do first?"

This question is answered many times and in many sections of our workplace book, but if you will read page 144 in Appendix B-1 you may begin to think about "what you do first."

Pat Sawyer
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